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PROCUREMENT OPPORTUNITY

Digital Diabetes Prevention and Primary Hypertension Programme

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) · tender

Tender information last checkedLast checked 25 Sept 2026, 12:10.

Opportunity overview

NHS Scotland intends to establish a national Framework Agreement for the provision of a Digital Diabetes Prevention and Primary Hypertension Programme. The programme will support individuals identified as being at risk of developing Type 2 Diabetes and/or those diagnosed with primary hypertension, through the delivery of evidence-based, digitally enabled lifestyle and behaviour change interventions. The Authority intends to appoint a single supplier to a national Framework Agreement. The procurement will be conducted using a Restricted Procedure, comprising a Selection Stage and an Invitation to Tender (ITT) stage. Suppliers will be shortlisted following evaluation of their suitability, technical and professional capability, capacity and relevant experience, with a maximum of five suppliers invited to submit a tender.

Classification

  • CPV48000000 — Software package and information systems
  • CPV80000000 — Education and training services
  • CPV85100000 — Health services
  • CPV85120000 — Medical practice and related services
  • CPV85140000 — Miscellaneous health services
  • CPV85141000 — Services provided by medical personnel
  • CPV85312320 — Counselling services
  • CPV98334000 — Wellness services

Lots

  • NHS Scotland intends to establish a national Framework Agreement for the provision of a Digital Diabetes Prevention and Primary Hypertension Programme. The Framework will support NHS Scotland's strategic objectives to improve population health outcomes, reduce health inequalities and support the prevention and management of long-term conditions through evidence-based, digitally enabled interventions. The requirement comprises a single integrated service with two pathways: - Digital Diabetes Prevention Programme (DDPP) for individuals identified as being at increased risk of developing Type 2 Diabetes; and - Primary Hypertension Programme (PHP) for individuals diagnosed with primary hypertension, supported through lifestyle and behaviour change interventions designed to improve health outcomes and reduce cardiovascular risk. The appointed Framework Participant will be required to deliver evidence-based, digitally enabled lifestyle and behaviour change interventions designed to support participants in achieving sustainable improvements in health behaviours and clinical outcomes. The service will utilise a digital platform/application supported by appropriately trained personnel, including health coaching and clinical governance arrangements, to facilitate participant engagement, self-management, education, monitoring and behaviour change. The service is expected to support a range of participant needs and will include, as appropriate, digital onboarding, risk assessment, lifestyle intervention, coaching support, educational resources, progress monitoring, outcome reporting and onward referral or escalation processes where clinically indicated. The Authority seeks a solution that is accessible, inclusive and capable of supporting diverse populations across Scotland, including individuals who may experience barriers to participation arising from geography, deprivation, language, disability or digital exclusion. The Framework Participant will be expected to work collaboratively with NHS Scotland, NHS Boards, Primary Care and other relevant stakeholders to support the promotion of the programme, participant recruitment and self-registration, service mobilisation, programme delivery, performance monitoring and continuous improvement. Current funding has been identified to support approximately 15,000 participants through the Diabetes Prevention pathway during the initial three-year term of the Framework Agreement. The Hypertension pathway is anticipated to support approximately 500 participants per annum. These figures are provided for information only and do not constitute a guarantee of volumes. The Authority reserves the right, subject to future funding availability and service requirements, to increase participant volumes and/or expand the scope of the Framework to include additional prevention cohorts, pathways, clinical indicators or service requirements that are closely aligned to the subject matter of the Framework Agreement. The Authority intends to appoint a single supplier to a national Framework Agreement. The procurement will be conducted using a Restricted Procedure. Suppliers will first be assessed at Selection Stage through completion of the Single Procurement Document (SPD) and Pre-Qualification Questionnaire (PQQ), which will assess suitability, technical and professional capability, capacity and relevant experience. A maximum of five suppliers will be shortlisted and invited to participate in the Invitation to Tender stage.£4.8m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NP5104-26
Status
active
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Restricted procedure
Has Recurrence
No
Review Details
The authority will notify economic operators who submitted a tender or (where no deselection notification has previously been made) applied to be selected to tender, of its decision to award the framework agreement which notification will contain among other information, a summary of the reasons why the economic operator was unsuccessful. The notification will incorporate a ‘standstill period’ of a minimum of 10 clear calendar days (or a minimum of 15 if the communication method used is not electronic) between the date on which the authority despatches the notice(s) and the date on which the authority proposes to conclude the relevant framework agreement. The bringing of court proceedings against the authority during the standstill period will automatically continue the prohibition on entering into the framework agreement until the court proceedings are determined, discontinued or disposed of, or the court, by interim order, brings to an end the prohibition. The remedies that may be awarded by the courts before the framework agreement has been entered into include the setting aside of the decision to award the framework agreement to the winning tenderer(s). The bringing of court proceedings against the authority after the framework agreement has been entered into will not affect the framework agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise the remedies that may be awarded by the courts where the framework agreement has been entered into are limited to the award of damages. Economic operators are entitled to write to the authority after receipt of the notification should they require further clarification. The authority will respond within 15 days of such a written request, but it should be noted that receipt by the authority of such request during the standstill period may not prevent the authority from awarding the framework agreement following the expiry of the standstill period. Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts(Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Submission Method

electronicSubmission

Communication

Selection criteria

Criteria

Criterion 1
Type
technical
Description
As per SPD/PQQ.

Applies To

supplier

Contract terms

Performance Terms
As per tender documentation.
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
1

Covered By

GPA

Tender Period

Ends
24 Sept 2026, 15:00

Second Stage

Invitation Date
8 Oct 2026, 00:00

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Lots and requirements

Entry 1
Id
1
Description
NHS Scotland intends to establish a national Framework Agreement for the provision of a Digital Diabetes Prevention and Primary Hypertension Programme. The Framework will support NHS Scotland's strategic objectives to improve population health outcomes, reduce health inequalities and support the prevention and management of long-term conditions through evidence-based, digitally enabled interventions. The requirement comprises a single integrated service with two pathways: - Digital Diabetes Prevention Programme (DDPP) for individuals identified as being at increased risk of developing Type 2 Diabetes; and - Primary Hypertension Programme (PHP) for individuals diagnosed with primary hypertension, supported through lifestyle and behaviour change interventions designed to improve health outcomes and reduce cardiovascular risk. The appointed Framework Participant will be required to deliver evidence-based, digitally enabled lifestyle and behaviour change interventions designed to support participants in achieving sustainable improvements in health behaviours and clinical outcomes. The service will utilise a digital platform/application supported by appropriately trained personnel, including health coaching and clinical governance arrangements, to facilitate participant engagement, self-management, education, monitoring and behaviour change. The service is expected to support a range of participant needs and will include, as appropriate, digital onboarding, risk assessment, lifestyle intervention, coaching support, educational resources, progress monitoring, outcome reporting and onward referral or escalation processes where clinically indicated. The Authority seeks a solution that is accessible, inclusive and capable of supporting diverse populations across Scotland, including individuals who may experience barriers to participation arising from geography, deprivation, language, disability or digital exclusion. The Framework Participant will be expected to work collaboratively with NHS Scotland, NHS Boards, Primary Care and other relevant stakeholders to support the promotion of the programme, participant recruitment and self-registration, service mobilisation, programme delivery, performance monitoring and continuous improvement. Current funding has been identified to support approximately 15,000 participants through the Diabetes Prevention pathway during the initial three-year term of the Framework Agreement. The Hypertension pathway is anticipated to support approximately 500 participants per annum. These figures are provided for information only and do not constitute a guarantee of volumes. The Authority reserves the right, subject to future funding availability and service requirements, to increase participant volumes and/or expand the scope of the Framework to include additional prevention cohorts, pathways, clinical indicators or service requirements that are closely aligned to the subject matter of the Framework Agreement. The Authority intends to appoint a single supplier to a national Framework Agreement. The procurement will be conducted using a Restricted Procedure. Suppliers will first be assessed at Selection Stage through completion of the Single Procurement Document (SPD) and Pre-Qualification Questionnaire (PQQ), which will assess suitability, technical and professional capability, capacity and relevant experience. A maximum of five suppliers will be shortlisted and invited to participate in the Invitation to Tender stage.
Has Renewal
No
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Name
Commercial
Type
cost
Description
40

Value

Amount
4,800,000
Currency
GBP

Contract period

Duration In Days
1,440

Second Stage

Maximum Candidates
5

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services
Entry 2
Scheme
CPV
Id
85120000
Description
Medical practice and related services
Entry 3
Scheme
CPV
Id
85141000
Description
Services provided by medical personnel
Entry 4
Scheme
CPV
Id
85140000
Description
Miscellaneous health services
Entry 5
Scheme
CPV
Id
80000000
Description
Education and training services
Entry 6
Scheme
CPV
Id
85312320
Description
Counselling services
Entry 7
Scheme
CPV
Id
98334000
Description
Wellness services
Entry 8
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKM

Delivery Location

Description
Locations throughout NHS Scotland

Published documents

Entry 1
Document Type
economicSelectionCriteria
Id
economic

Buyer, suppliers and contacts

Organisation 1
Name
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Id
GB-FTS-179412

Identifier

Legal Name
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

Address

Street Address
1 South Gyle Crescent.
Locality
Edinburgh
Region
UKM
Postal Code
EH12 9EB
Country Name
United Kingdom

Contact

Telephone
+44 1312756000

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Sheriff Court House
Id
GB-FTS-22519

Identifier

Legal Name
Sheriff Court House

Address

Street Address
27 Chamber Street
Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Roles

reviewBody
Organisation 3
Name
Court of Session
Id
GB-FTS-2541

Identifier

Legal Name
Court of Session

Address

Street Address
Parliament House, Parliament Square
Locality
Edinburgh
Postal Code
EH1 1RQ
Country Name
United Kingdom

Roles

reviewContactPoint

Recorded locations

  • Buyer location · Edinburgh · UKM · EH12 9EB · United Kingdom
  • Delivery location · UKM

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 041092-2026planning ·
  2. 080970-2026tender ·