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PROCUREMENT OPPORTUNITY

DWP AI Transcription

Department for Work & Pensions · planning

Tender information last checkedLast checked 2 Oct 2026, 11:47.

Opportunity overview

The Department for Work & Pensions (DWP) is undertaking market research to understand market capability in speech-to-text transcription (in-person and other channels), optional summarisation, and multilingual support (including translation), to improve the accessibility, consistency and efficiency of our citizen and colleague interactions. <br/><br/>This RFI does not commit the DWP to undertaking any formal procurement activity. This notice has also been published on Contracts Finder.<br/><br/>For further information and details on how to respond to this RFI, please refer to the attachment found on the documents section of the Atamis e-Procurement portal:<br/><br/>https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a1MdO000003ZoY5UAK&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

Classification

  • CPV72222300 — Information technology services

Lots

  • We are exploring commercially available solutions (both COTS and API based) that can generate accurate transcriptions and provide different summary outputs for different operational contexts. We also want users to be able to review and edit the transcript and generated summary to produce an agreed record, including the ability to add annotations, and to share/export outputs using approved channels. <br/><br/>Due to the early stage of this engagement, there are certain aspects of any associated procurement activities that are yet to be determined. As such, please ignore the Contract Notice Publication Date in this notice.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-068fe1
Status
planned
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72222300
Description
Information technology services

Communication

Future Notice Date
1 May 2026, 00:00

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Description
We are exploring commercially available solutions (both COTS and API based) that can generate accurate transcriptions and provide different summary outputs for different operational contexts. We also want users to be able to review and edit the transcript and generated summary to produce an agreed record, including the ability to add annotations, and to share/export outputs using approved channels. <br/><br/>Due to the early stage of this engagement, there are certain aspects of any associated procurement activities that are yet to be determined. As such, please ignore the Contract Notice Publication Date in this notice.
Status
planned

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI

Buyer, suppliers and contacts

Organisation 1
Name
Department for Work & Pensions
Id
GB-FTS-160262

Identifier

Legal Name
Department for Work & Pensions

Address

Street Address
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
Locality
London
Region
UK
Postal Code
SW1H 9NA
Country Name
United Kingdom

Contact

Name
Commercial Team

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
NATIONAL_AGENCY
Description
National or federal agency/office
Entry 2
Scheme
COFOG
Id
01
Description
General public services

Recorded locations

  • Buyer location · London · UK · SW1H 9NA · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 040253-2026planning ·