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PROCUREMENT OPPORTUNITY

Invitation to tender for Audit Wales staff surveys software provision

Wales Audit Office · Tender notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 12:06.

Opportunity overview

We require a supplier to provide software to run internal staff surveys at Audit Wales. The successful supplier will provide secure access to a software platform through which Audit Wales staff with administrative permissions can create bilingual staff surveys (Welsh and English), either on a bespoke basis or through using/adapting suggested templates.

Classification

  • CPV79311000 — Survey services

Lots

  • Lot 1£60k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
AW.147.DE
Status
active
Procurement Method
open
Procurement Method Details
Below threshold - open competition
Main Procurement Category
services
Above Threshold
No

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Tender Period

Ends
21 May 2026, 14:00

Enquiry period

Ends
14 May 2026, 17:00

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
72,000
Amount
60,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
cost
Name
Total cost
Description
The overall total cost for the provision of the requirement

Numbers

Entry 1
Number
35
Weight
percentageExact
Criterion 2
Type
quality
Name
Experience
Description
Evidence of experience in providing similar services to other organisations, including of a similar size to Audit Wales and/or in the public sector, and of operating under relevant professional guidelines, such as the Market Research Society Code of Conduct.

Numbers

Entry 1
Number
35
Weight
percentageExact
Criterion 3
Type
quality
Name
Accurate Translation
Description
Evidence of how the supplier will enable accurate translation of free-text comments and the bilingual reporting of results.

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 4
Type
quality
Name
Demonstration / Q&A Session
Description
Up to the three highest-scoring bidders will be invited to demonstrate their relevant digital software platform and how it meets the specification as follows: Bidders should structure the demonstration around an end-to-end scenario and show the platform in use. As a minimum, the demonstration should evidence how the platform meets the Specification of Requirements in relation to: (i) creating a bilingual (Welsh and English) survey (including page-level language toggling where applicable), using templates and/or bespoke questions. (ii) distribution via unique links (or equivalent) and reminders, including confidentiality/anonymity controls. (iii) participant experience on mobile and accessibility features aligned to WCAG 2.2 AA (or equivalent), including compatibility with commonly used assistive technologies. (iv) live fieldwork monitoring (participation rates and interim reporting); (v) analysis and reporting after fieldwork, including content analysis of free-text responses and calculation of relevant survey metrics; (vi) workflow for redacting free-text comments prior to sharing. (vii) producing and sharing tailored reports with different internal audiences (including role-based access/permissions); and (viii) security and data protection controls available within the platform (e.g., user management, audit trail/logs, data retention/deletion controls) and the ability to insert a link to the WAO privacy notice for a survey. The demonstration should last no longer than 20 minutes. Following the demonstration, bidders will be asked follow-up questions relating to their demonstration.

Numbers

Entry 1
Number
20
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
None

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
15 Jun 2026, 00:00
Ends
14 Jun 2029, 23:59
Max Extent Date
14 Jun 2030, 23:59

Renewal

Description
1 x 12 month

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79311000
Description
Survey services

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
L-1
Document Type
biddingDocuments
Description
Invitation to tender document
Entry 2
Id
040092-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
30 Apr 2026, 16:04
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Wales Audit Office
Id
GB-PPON-PJCP-7217-MRPW

Identifier

Scheme
GB-PPON
Id
PJCP-7217-MRPW

Address

Street Address
1 Capital Quarter
Locality
Cardiff
Postal Code
CF10 4BZ
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Name
Darren Evans
Telephone
+442920 320500

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF10 4BZ · United Kingdom
  • Delivery location · UKL · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 040092-2026Tender notice on Find a Tender ·