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PROCUREMENT OPPORTUNITY

MOPAC: London Victim and Witness Service: Universal Adult Support Service

Mayor's Office for Policing and Crime · tenderUpdate

Tender information last checkedLast checked 1 Oct 2026, 20:16.

Opportunity overview

Central Referral Mechanism and Support Service for Adult Victims, establishing a core element of its new London‐wide Ecosystem of victim support services. The provider will be responsible for: Managing police referrals to ensure victims are swiftly directed to the appropriate specialist services; Assessing the needs of adult victims of crime; Delivering a range of practical and emotional support; Working collaboratively with partners across the Ecosystem to enhance service quality and outcomes; Maintaining the LVWS website and service directory; Providing pre‐trial information and support to all court witnesses, including defence witnesses; Coordinating with relevant agencies to respond effectively to major crime incidents; Adapting services in line with changing demand and developments within the criminal justice system.

Classification

  • CPV85000000 — Health and social work services

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
MOPAC 946
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85000000
Description
Health and social work services

Amendments

Entry 1
Id
1
Description
The variation for the DRIVE element (London DRIVE Project at a value of £865,312 to support the additional delivery of Drive victim support), was added to this contract in error and has now been removed. Therefore the current total awarded value is now £15,994,844.

Unstructured Changes

Entry 1

Old Value

Text
Additional Variations to this Contract, to date, include the following: Approach to Developing Ecosystem's online presence at a value of £90,645. Following an initial review of the updated webpages, supported by digital specialists and key stakeholders, it has been identified that further enhancements are required to deliver a more seamless and accessible experience for victims and witnesses. The Restorative Justice Service for London at a value of £400,000 which will sit as part of the wider Universal Adult Support Service. London DRIVE Project at a value of £865,312 to support the additional delivery of Drive victim support. The inclusion of these variations falls far below the total contract value of £41,860,000.

New Value

Text
Additional Variations to this Contract, to date, include the following: Approach to Developing Ecosystem's online presence at a value of £90,645. Following an initial review of the updated webpages, supported by digital specialists and key stakeholders, it has been identified that further enhancements are required to deliver a more seamless and accessible experience for victims and witnesses. The Restorative Justice Service for London at a value of £400,000 which will sit as part of the wider Universal Adult Support Service. The inclusion of these variations falls far below the total contract value of £41,860,000.

Where

Section
VI.3
Label
15994844

Buyer, suppliers and contacts

Organisation 1
Name
Mayor's Office for Policing and Crime
Id
GB-FTS-149828

Identifier

Legal Name
Mayor's Office for Policing and Crime
No Identifier Rationale
notOnAnyRegister

Address

Street Address
169 Union Street
Locality
London
Region
UKI44
Postal Code
SE10LL
Country Name
United Kingdom

Contact

Roles

buyer

Details

Recorded locations

  • Buyer location · London · UKI44 · SE10LL · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 039879-2026award, contract ·
  2. 046254-2026tenderUpdate ·