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PROCUREMENT OPPORTUNITY

Out of hours - emergency call centre

wokingham borough council · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 13:46.

Opportunity overview

Emergency-Out-of-Hours (OOH) Call handling contract - The service provides a point of contact for residents if an event or incident of an emergency nature occurs outside of normal WBC weekday opening / working hours.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Bracknell Forest Borough Council

Match pending…
Contract value
£52.7k
Awarded
Not supplied
Contract signed
19 Apr 2026
Including VAT
£65.9k
Award ID
1
Status
active
Identifier
GB-PPON PJMT-6544-CVZD
Location
Bracknell, UKJ11, RG121JD, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN814371
Status
complete
Procurement Method Details
Below threshold - unknown

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Bracknell Forest Borough Council
Id
GB-PPON-PJMT-6544-CVZD

Identifier

Scheme
GB-PPON
Id
PJMT-6544-CVZD

Address

Street Address
Time Square, Market Street
Locality
Bracknell
Postal Code
RG121JD
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Name
forest care
Telephone
013144786500

Roles

supplier

Details

Scale
large
Vcse
No
Organisation 2
Name
wokingham borough council
Id
GB-PPON-PNTM-6852-HGRP

Identifier

Scheme
GB-PPON
Id
PNTM-6852-HGRP

Address

Street Address
Shute End
Locality
Wokingham
Postal Code
RG40 1BN
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Name
William Palmer
Telephone
+44 118 237 9186

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79512000
Description
Call centre

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PJMT-6544-CVZD
Name
Bracknell Forest Borough Council

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Out of hours - emergency call centre
Status
active
Above Threshold
No
Date Signed
20 Apr 2026, 00:00

Period

Starts
20 Apr 2026, 00:00
Ends
19 Apr 2028, 23:59

Value

Including VAT
65,920
Amount
52,736
Currency
GBP

Documents

Entry 1
Id
039150-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
29 Apr 2026, 12:32
Format
text/html

Recorded locations

  • Buyer location · Wokingham · UKJ11 · RG40 1BN · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 039150-2026Contract details notice on Find a Tender ·