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PROCUREMENT OPPORTUNITY

Provision of Customer Information Solution Software, Support & Maintenance

NORTHERN TRAINS LIMITED · Pipeline notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 16:21.

Opportunity overview

Northern Trains Limited is seeking to replace its existing Customer Information System software and are therefore looking to award a single contract for the supply of Software and Support & Maintenance of the solution.

Classification

  • CPV48100000 — Industry specific software package
  • CPV48500000 — Communication and multimedia software package
  • CPV48813000 — Passenger information system

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-068d78
Main Procurement Category
goods
Status
planned

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Communication

Future Notice Date
1 Aug 2026, 23:59

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planned

Suitability

Sme
Yes

Contract period

Starts
22 Jul 2027, 00:00
Ends
21 Jul 2031, 23:59
Max Extent Date
21 Jul 2035, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 2
Scheme
CPV
Id
48500000
Description
Communication and multimedia software package
Entry 3
Scheme
CPV
Id
48813000
Description
Passenger information system

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom

Planning and budget

Documents

Entry 1
Id
048280-2026
Document Type
plannedProcurementNotice
Notice Type
UK1
Description
Pipeline notice on Find a Tender
Published
22 May 2026, 17:31
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
NORTHERN TRAINS LIMITED
Id
GB-COH-03076444

Identifier

Scheme
GB-COH
Id
03076444

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PZCJ-2164-HJQZ

Address

Street Address
George Stephenson House
Locality
York
Postal Code
YO1 6JT
Country
GB
Country Name
United Kingdom
Region
UKE21

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · York · UKE21 · YO1 6JT · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 038928-2026Preliminary market engagement notice on Find a Tender ·
  2. 048280-2026Pipeline notice on Find a Tender ·