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PROCUREMENT OPPORTUNITY

Independent Monitor

The Water Services Regulation Authority · award, contract

Tender information last checkedLast checked 2 Oct 2026, 14:56.

Opportunity overview

An independent monitor (the Monitor) was appointed to monitor and review compliance by Thames Water Utilities Limited ("the Company") (a company regulated by Ofwat) with the conditions of the undertakings given by the Company, and accepted by Ofwat, under section 19(1)(b) of the Water Industry Act 1991. In that context, the Monitor has been monitoring and reviewing progress by the Company towards achieving the objective of the undertakings. The Monitor reports to Ofwat and makes recommendations as to any additional steps the Company should take to achieve the conditions and objectives of the undertakings. Under the terms of the undertakings, the Company agreed to pay the reasonable fees and out-of-pocket expenses of the Monitor. The contract end date at the time of award was 15 October 2025.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

L.E.K. CONSULTING LLP

Matched by number
Contract value
£3m
Awarded
Not supplied
Contract signed
14 Oct 2024
Award ID
038509-2026-PROC.0051-1
Status
active
Identifier
GB-COH OC300277
Location
London, UKI, SW1E 5LB, United Kingdom

Classification

  • CPV79000000 — Business services: law, marketing, consulting, recruitment, printing and security

Lots

  • In October 2024, Ofwat awarded a 12-month independent monitor contract. No overall or firm fee position was settled at the outset as it was expected that requirements under the contract would develop over time. However, initially the fees were expected to be in the region of £3m for core monitoring work. The contract was awarded under Regulation 32(2)(c) of the Public Contracts Regulations 2015, as, for reasons of extreme urgency brought about by events unforeseeable by Ofwat, the time limits for the open or restricted procedures or competitive procedures with negotiation could not be complied with. The direct award was justified due to the extremely urgent need to appoint a Monitor to fulfil the requirements of the undertakings under section 19(1)(b) of the Water Industry Act 1991 and in time for key next steps in the Company's equity raise process, and for its commitment to develop and implement a business plan as set out in the undertakings. Therefore, due to the urgency and following a non-regulated competition, Ofwat directly awarded the contract to L.E.K. to act as a Monitor. Ofwat has subsequently decided to modify the contract on three separate occasions. On each occasion, the modification was justified under Regulation 72(1)(b) of the Public Contract Regulations 2015. The value of each modification was £1.5m and the total contract value after these three modifications is £7.5m. Full details of the three contract modifications alongside an explanation of why this approach was taken can be found in the modification notice which is being published concurrently with this contract award notice. While Ofwat is not able to confirm exact dates, Ofwat intends to commence a re-procurement process for the award of the longer-term independent monitor at an appropriate juncture in mid-2026.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-068c98
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The contract was awarded under Regulation 32(2)(c) of the Public Contracts Regulations 2015, as, for reasons of extreme urgency brought about by events unforeseeable by Ofwat, the time limits for the open or restricted procedures or competitive procedures with negotiation could not be complied with. Prior to making the direct award, Ofwat carried out a non‑regulated competition involving seven potential suppliers. Following that process, and having regard to the urgency of appointing an independent monitor, Ofwat proceeded to negotiate directly with L.E.K. Consulting LLP and make a direct award.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
79000000
Description
Business services: law, marketing, consulting, recruitment, printing and security

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_EXTREME_URGENCY
Description
Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive

Lots and requirements

Entry 1
Id
1
Description
In October 2024, Ofwat awarded a 12-month independent monitor contract. No overall or firm fee position was settled at the outset as it was expected that requirements under the contract would develop over time. However, initially the fees were expected to be in the region of £3m for core monitoring work. The contract was awarded under Regulation 32(2)(c) of the Public Contracts Regulations 2015, as, for reasons of extreme urgency brought about by events unforeseeable by Ofwat, the time limits for the open or restricted procedures or competitive procedures with negotiation could not be complied with. The direct award was justified due to the extremely urgent need to appoint a Monitor to fulfil the requirements of the undertakings under section 19(1)(b) of the Water Industry Act 1991 and in time for key next steps in the Company's equity raise process, and for its commitment to develop and implement a business plan as set out in the undertakings. Therefore, due to the urgency and following a non-regulated competition, Ofwat directly awarded the contract to L.E.K. to act as a Monitor. Ofwat has subsequently decided to modify the contract on three separate occasions. On each occasion, the modification was justified under Regulation 72(1)(b) of the Public Contract Regulations 2015. The value of each modification was £1.5m and the total contract value after these three modifications is £7.5m. Full details of the three contract modifications alongside an explanation of why this approach was taken can be found in the modification notice which is being published concurrently with this contract award notice. While Ofwat is not able to confirm exact dates, Ofwat intends to commence a re-procurement process for the award of the longer-term independent monitor at an appropriate juncture in mid-2026.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Options

Description
The contract permits extensions of the term in limited circumstances. These include where an extension is required to maintain continuity of services while the appointment of a replacement independent monitor is completed and in the event that the Company refers its Final Determination to the Competition and Markets Authority (in which case the contract may be extended for the duration of that process and for a short period following its conclusion).

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK
Entry 10
Region
UKL

Buyer, suppliers and contacts

Organisation 1
Name
The Water Services Regulation Authority
Id
GB-FTS-180920

Identifier

Legal Name
The Water Services Regulation Authority
No Identifier Rationale
notOnAnyRegister

Address

Street Address
Ofwat, Centre City Tower, 7 Hill Street
Locality
Birmingham
Region
UKG31
Postal Code
B54UA
Country Name
United Kingdom

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
L.E.K. CONSULTING LLP
Id
GB-COH-OC300277

Identifier

Legal Name
L.E.K. CONSULTING LLP
Id
OC300277
Scheme
GB-COH

Address

Street Address
160 Victoria Street, London, England
Locality
London
Region
UKI
Postal Code
SW1E 5LB
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
High Court of Justice of England and Wales
Id
GB-FTS-38084

Identifier

Legal Name
High Court of Justice of England and Wales

Address

Street Address
The Strand
Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
038509-2026-PROC.0051-1
Title
Independent Monitor
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-OC300277
Name
L.E.K. CONSULTING LLP

Contracts and changes

Entry 1
Id
038509-2026-PROC.0051-1
Award ID
038509-2026-PROC.0051-1
Title
Independent Monitor
Status
active
Date Signed
15 Oct 2024, 00:00

Value

Amount
3,000,000
Currency
GBP

Recorded locations

  • Buyer location · Birmingham · UKG31 · B54UA · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK
  • Delivery location · UKL

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 038509-2026award, contract ·