Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

FEW1606 - Transport Focus Bus Surveys

Leicester City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 14:57.

Opportunity overview

Bus passenger surveys to be carried out on a local levels to monitor a number of measures including: overall satisfaction levels and then drilling down further on elements such as punctuality, reliability, fares, facilities, driver friendliness and safety in a structured way that allows consistent data to be collected over a period of time, which is easily comparable between each period.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Transport Focus

Match pending…
Contract value
£230k
Awarded
Not supplied
Contract signed
31 Mar 2026
Including VAT
£276k
Award ID
1
Status
active
Identifier
GB-PPON PGBR-3271-MNXJ
Location
Manchester, UKD33, M1 2WD, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
FEW1606
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
As part of the Bus Service Improvement Plan (BSIP funding), the Department for Transport (DfT) have advised that a condition of the funding is to use Transport Focus Surveys to monitor bus passenger satisfaction. The DfT has advised the following: It is a policy decision that Transport Focus are best placed to deliver a consistent comparable national survey. Because using Transport Focus is a condition of the grant funding, we consider this to be a data-sharing arrangement rather than a direct commissioning relationship. On this basis, we believe standard procurement rules would not apply. We believe this mitigates the need for each authority to seek expensive and time-consuming procurement and legal advice and supports a national policy direction.

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Leicester City Council
Id
GB-PPON-PXRT-5737-VBQD

Identifier

Scheme
GB-PPON
Id
PXRT-5737-VBQD

Address

Street Address
City Hall
Locality
Leicester
Postal Code
LE1 1FZ
Country
GB
Country Name
United Kingdom
Region
UKF21

Contact

Name
Simon Newby
Telephone
+44 116 454 1061

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Transport Focus
Id
GB-PPON-PGBR-3271-MNXJ

Identifier

Scheme
GB-PPON
Id
PGBR-3271-MNXJ

Address

Street Address
7th Floor Piccadilly Gate, Store Street
Locality
Manchester
Postal Code
M1 2WD
Country
GB
Country Name
United Kingdom
Region
UKD33

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79311000
Description
Survey services

Delivery locations

Entry 1
Region
UKF21
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PGBR-3271-MNXJ
Name
Transport Focus

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
FEW1606 - Transport Focus Bus Surveys
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
1 Apr 2026, 00:00
No Agreed Metrics Rationale
Performance for this contract can not be appropriately assessed by use of KPIs.

Period

Starts
1 Apr 2026, 00:00
Ends
31 Oct 2027, 23:59
Max Extent Date
31 Oct 2030, 23:59

Renewal

Description
Extension period available based on performance & requirements

Value

Including VAT
276,000
Amount
230,000
Currency
GBP

Documents

Entry 1
Id
038434-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
28 Apr 2026, 11:20
Format
text/html

Recorded locations

  • Buyer location · Leicester · UKF21 · LE1 1FZ · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 038430-2026Transparency notice on Find a Tender ·
  2. 038434-2026Contract details notice on Find a Tender ·