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PROCUREMENT OPPORTUNITY

Business Services Client-Side Partner

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) · award, contract

Tender information last checkedLast checked 25 Sept 2026, 22:46.

Opportunity overview

A procurement process for an integrated ERP system is currently in progress. The ERP system will replace the current Payroll, HR, Finance and Procurement systems currently being used by Scotland’s 21 Health Boards. Public Services Delivery Scotland has procured a Client-Side Partner (CSP) to support the Business Services Programme in implementing the ERP solution, whilst also supporting the consequential changes to personnel and the ways in which they work.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Capgemini

Match pending…
Contract value
£10m
Awarded
Not supplied
Contract signed
18 Aug 2026
Award ID
079000-2026-1
Status
active
Location
Edinburgh, UKM, United Kingdom

Capgemini

Match pending…
Contract value
£3m
Awarded
Not supplied
Contract signed
18 Aug 2026
Award ID
079000-2026-2
Status
active
Location
Edinburgh, UKM, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Technical and CommercialValue not stated
  • People and Service DesignValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NP06826MC
Status
complete
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Title
Technical and Commercial
Description
The technical and commercial requirements to support the Business Services Programme and Health Boards in delivering NHS Scotland responsibilities in relation to the ERP implementation, including reviewing, assessing and assuring the activities of the awarded Systems Integrator to achieve the successful design and implementation of the new ERP system
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Section A: Commercial Support
Type
quality
Description
4
Criterion 2
Name
Section B: Functional Design & Build
Type
quality
Description
20
Criterion 3
Name
Section C: Financial Management
Type
quality
Description
3
Criterion 4
Name
Section D: Technical Design
Type
quality
Description
20
Criterion 5
Name
Section E: Data
Type
quality
Description
15
Criterion 6
Name
Section F: Testing Management
Type
quality
Description
10
Criterion 7
Name
Section G: CSP Support and Assessment of the Systems Integrator
Type
quality
Description
8
Criterion 8
Name
Section H: Implementation Oversight
Type
quality
Description
5
Criterion 9
Name
Section I: Roll-out
Type
quality
Description
5
Criterion 10
Name
Section J: Relevant CVs
Type
quality
Description
10
Criterion 11
Type
price
Description
30
Entry 2
Id
2
Title
People and Service Design
Description
Relates to people and service design elements. This includes the common operating model (design and execution), change management and advising on the ERP system roll-out from a people and culture perspective.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Section A: Common Operating Model
Type
quality
Description
15
Criterion 2
Name
Section B: Change Management
Type
quality
Description
20
Criterion 3
Name
Section C: Programme Management
Type
quality
Description
10
Criterion 4
Name
Section D: Implementation Oversight
Type
quality
Description
20
Criterion 5
Name
Section E: Training Support
Type
quality
Description
15
Criterion 6
Name
Section F: Relevant CVs
Type
quality
Description
20
Criterion 7
Type
price
Description
30

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKM
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKM

Buyer, suppliers and contacts

Organisation 1
Name
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Id
GB-FTS-179412

Identifier

Legal Name
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

Address

Street Address
1 South Gyle Crescent.
Locality
Edinburgh
Region
UKM
Postal Code
EH12 9EB
Country Name
United Kingdom

Contact

Telephone
+44 1312756000

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Capgemini
Id
GB-FTS-109345

Identifier

Legal Name
Capgemini

Address

Street Address
36 South Gyle Crescent
Locality
Edinburgh
Region
UKM
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Edinburgh Sheriff Court
Id
GB-FTS-1171

Identifier

Legal Name
Edinburgh Sheriff Court

Address

Street Address
27 Chambers St
Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
079000-2026-1
Title
Technical and Commercial
Status
active
Has Subcontracting
Yes

Related lots

1

Subcontracting

Description
Capgemini intend to sub-contract elements of this contract to Veran Performance Limited for targeted delivery support.

Suppliers

Supplier 1
Id
GB-FTS-109345
Name
Capgemini
Award 2
Id
079000-2026-2
Title
People and Service Design
Status
active
Has Subcontracting
Yes

Related lots

2

Subcontracting

Description
Capgemini intend to sub-contract elements of this contract to Veran Performance Limited for targeted delivery support.

Suppliers

Supplier 1
Id
GB-FTS-109345
Name
Capgemini

Contracts and changes

Entry 1
Id
079000-2026-1
Award ID
079000-2026-1
Title
Technical and Commercial
Status
active
Date Signed
19 Aug 2026, 00:00

Value

Amount
10,000,000
Currency
GBP
Entry 2
Id
079000-2026-2
Award ID
079000-2026-2
Title
People and Service Design
Status
active
Date Signed
19 Aug 2026, 00:00

Value

Amount
3,000,000
Currency
GBP

Recorded locations

  • Buyer location · Edinburgh · UKM · EH12 9EB · United Kingdom
  • Delivery location · UKM

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 038144-2026tender ·
  2. 079000-2026award, contract ·