ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Passengers with Reduced Mobility (PRM) and Non-visible Conditions Tender at Manchester and Stansted Airports

MAG AIRPORT LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 18:56.

Opportunity overview

The objective of this procurement is to secure partnership(s) with key strategic partner(s) to provide best-in-class services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports. The aims of this Procurement are to; - Achieve and maintain a Very Good rating under the CAA framework, as the minimum standard under the CAA framework. - Give assurance to our PRM customers, that they will receive an equitable experience to all other airport users under this new contract. - Enhance the performance standards with robust key performance indicators and service levels that drive a customer focused culture and ethos. - Uphold a positive reputation of the PRM service as seen by external and internal stakeholders. - Provide transparency between AOC, MAN, STN and our PRM provider to build on existing relationships and forge a strong ethos of collaborative working. The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process. Specifications for this tender will be provided at the ITN stage.

Classification

  • CPV34110000 — Passenger cars
  • CPV63700000 — Support services for land, water and air transport
  • CPV79342300 — Customer services
  • CPV85311200 — Welfare services for disabled people

Lots

  • Manchester Airport£171.9m
  • Stansted Airport£148.1m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WS2882330032
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest": https://www.magairports.com/work-with-us/procurement-and-contracts/ Once you have registered please email gregory.mina@stanstedairport.com and advise that you have registered on the Portal. You will then be given access to the project documents via SAP Ariba. If you already have a SAP Ariba account with MAG, there is no need to register, please just advise via email that you would like to participate in the tender. Details on how to provide a response to MAG are detailed in the documentation. Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.
Expression Of Interest Deadline
18 May 2026, 12:00

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports. The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process. MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% to be invited to submit a tender. Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ. Following the conclusion of the evaluation process of the initial tender submissions, MAG intends to take forward the 3 (three) top scoring Bidders at the ITN stage from the Lot which is the most economically advantageous to MAG to the Presentations and Best and Final Offers ("BAFO") stage. MAG reserves the right to take forward more Bidders in the event of a tie.

Special regime

utilities

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Enquiry period

Ends
11 May 2026, 12:00

Expected award period

Ends
20 Nov 2026, 23:59

Lots and requirements

Entry 1
Id
1
Title
Manchester Airport
Description
Services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester Airport.
Status
active
Has Renewal
Yes

Value

Including VAT
206,304,000
Amount
171,920,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical

Numbers

Entry 1
Number
65
Weight
percentageExact
Criterion 2
Type
price
Name
Commercial

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Contract

Numbers

Entry 1
Number
5
Weight
percentageExact

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
31 Mar 2035, 23:59

Renewal

Description
The Contract (s) in Manchester will be let for a period of 5 (five) years, with the option for MAG to extend for a further 3 (three) years (1+1+1 years) after the initial 5 (five) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.
Entry 2
Id
2
Title
Stansted Airport
Description
Services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Stansted Airport.
Status
active
Has Renewal
Yes

Value

Including VAT
177,696,000
Amount
148,080,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical

Numbers

Entry 1
Number
65
Weight
percentageExact
Criterion 2
Type
price
Name
Commercial

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Contract

Numbers

Entry 1
Number
5
Weight
percentageExact

Contract period

Starts
1 Nov 2027, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
31 Mar 2035, 23:59

Renewal

Description
The Contract (s) in Stansted will be let for a period of 4 (four) years and 5 (five) months, with the option for MAG to extend for a further 3 (three) years (1+1+1 years) after the initial 4 (four) years and 5 (five) months term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
34110000
Description
Passenger cars
Entry 2
Scheme
CPV
Id
63700000
Description
Support services for land, water and air transport
Entry 3
Scheme
CPV
Id
79342300
Description
Customer services
Entry 4
Scheme
CPV
Id
85311200
Description
Welfare services for disabled people

Delivery locations

Entry 1
Region
UKD3
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
34110000
Description
Passenger cars
Entry 2
Scheme
CPV
Id
63700000
Description
Support services for land, water and air transport
Entry 3
Scheme
CPV
Id
79342300
Description
Customer services
Entry 4
Scheme
CPV
Id
85311200
Description
Welfare services for disabled people

Delivery locations

Entry 1
Region
UKH3
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
036367-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
22 Apr 2026, 08:24
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
MAG AIRPORT LIMITED
Id
GB-COH-11748654

Identifier

Scheme
GB-COH
Id
11748654

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PHNZ-5718-LHXL

Address

Street Address
6th Floor, Olympic House
Locality
Manchester
Postal Code
M90 1QX
Country
GB
Country Name
United Kingdom
Region
UKD33

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking

Recorded locations

  • Buyer location · Manchester · UKD33 · M90 1QX · United Kingdom
  • Delivery location · UKD3 · United Kingdom
  • Delivery location · UKH3 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 036367-2026Tender notice on Find a Tender ·