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PROCUREMENT OPPORTUNITY

NHS Counter Fraud Authority (CFA) - Case Management System

NHS Counter Fraud Authority · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 19:21.

Opportunity overview

The NHS Counter Fraud Authority (NHSCFA) requires a solution that will be used by 450 users who work for different health and government organisations with the appropriate access and control permissions. It needs to be able to: • Increase scalability of licences should there be a business need. The Licences must include the ability to collect and then disseminate data to third parties. • Create fraud/crime allegation reports that can be developed by users and then be promoted to investigations and the ability to create investigations and add allegation report and intelligence. • Capture investigative activity undertaken as part of criminal investigations: record, retain, review, reveal activity notes, tasks, reasonable lines of enquiry, key investigative events (arrests, searches, interviews, court appearances etc) decision making, outcomes (criminal offences, internal and external disciplinary, financial outcomes), nominal data (people, subjects, addresses, telephone number, emails, bank accounts, organisations and vehicles), statements, exhibits, unused material, financial investigation and intelligence and risk assessment/checklists. • Have assessment, sanitisation and actioning functionality that allows for the management of an investigation or case from the beginning of the process, including the ability to have them endorsed at or by tasking with rationale and then transfer to operational teams with all relevant intelligence and evidence. • To manage disclosure (CPIA) and create and update prosecution bundles submitted to Crown Prosecution Service. MG9 witness list and statement bundle; MG12 exhibit list and exhibit bundle; MG6 disclosure schedules can be generated and submitted; other MG forms can form part of a prosecution file submission to Crown Prosecution Service by direct a Two Way Interface or similar integration, or export functionality. Functionality to populate other forms in the MG suite. • Information exchange with the CPS by exporting case files and exhibits to their systems, support email notifications from system disclosure. • Issue and manage task workflows, data requests, assigned lines of enquiries, updates via a local tasking and coordination process. Should have information and activity recording, to illustrate new tasking and to highlight when actions have, or indeed have not, been completed by target date. • Record, sanitise, manage, and disseminate 3x5x2 intelligence (including financial intelligence) reports to internal, external users and third-party intelligence organisations. Manage confidential sources and ability to capture pieces of information from external sources. • The solution should be able to record Financial Investigation activity in terms of Proceeds of Crime (2002) investigations and proceedings as well as manage disclosure (CPIA) and create and update prosecution bundles submitted to Crown Prosecution Service. Centrally it needs to capture Fraud Risk (Prevention) Assessments with the ability to disseminate across users to communication fraud risks across the NHS. Information management reporting needs to have capability for all record data, including time, resource, and cost management. • Different levels of configuration and customisation are required that are available to admin users within the system. It should have the ability to easily change the status of a person from subject to witness and vice versa. The solution must allow users to delete or archive data in accordance with NHSCFA internal retention schedule. The solution should facilitate marking records following the Government Security Classifications Policy. • The solution must incorporate into the design the ability to hold any forms required during managing cases, such as investigations plans, disclosure strategy and any associated documents, and allow their searchability.) • The solution should have the ability to RAG rate operational fraud risk activity as part of the ongoing review process. The system must have the ability to rapidly allocate and report upon a risk for any assessment recorded, this could for example be a person, an organisation, or a particular investigation.

Classification

  • CPV48730000 — Security software package

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06877e
Main Procurement Category
goods
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2032, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48730000
Description
Security software package

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
The engagement process is through online submission of a Market Engagement Questionnaire (MEQ) by the engagement deadline. Interested Suppliers can access the MEQ and a truncated version of the Specification of requirements via the SAP Ariba Platform link published below. Please download the MEQ, read and complete by the deadline above. Please also download and read the Specification for details of the service required by NHSCFA. Link below https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110010821?anId=ANONYMOUS
Due
8 May 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
036143-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
21 Apr 2026, 14:23
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
NHS Counter Fraud Authority
Id
GB-PPON-PZYP-1949-WBBQ

Identifier

Scheme
GB-PPON
Id
PZYP-1949-WBBQ

Address

Street Address
7th Floor, HM Government Hub, 10 South Colonnade, Canary Wharf
Locality
London
Postal Code
E14 4PU
Country
GB
Country Name
United Kingdom
Region
UKI42

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
NHS Shared Business Services
Id
GB-COH-5280446
Role Details
Strategic Procurement Delivery

Identifier

Scheme
GB-COH
Id
5280446

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PLML-1365-ZXZM

Address

Street Address
1 Bartholomew Close
Locality
London , England
Postal Code
EC1A 7BL
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Roles

procuringEntity
processContactPoint

Details

Recorded locations

  • Buyer location · London · UKI42 · E14 4PU · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 036143-2026Preliminary market engagement notice on Find a Tender ·