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PROCUREMENT OPPORTUNITY

Tender for Domestic Abuse Support Services in Herefordshire

Herefordshire Council · Tender notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 07:30.

Opportunity overview

Herefordshire Council is inviting tenders for the provision of specialist domestic abuse services to meet its statutory duties under Part 4 of the Domestic Abuse Act 2021. The procurement is divided into two lots: Lot 1 - Safe Accommodation Service Lot 2 - Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy Support Prospective suppliers must demonstrate the ability to secure and maintain suitable accommodation within Herefordshire for the duration of the contract or provide evidence of robust arrangements to do so. Bidders may submit a tender for one or both Lots depending on the services they are able to deliver and their capability and capacity to meet the requirements of the relevant Lot(s). The Council intends to appoint a maximum of one supplier for each Lot. Contract Duration: Mobilisation from 4 January 2027, service commencement from 1 April 2027 to 31 March 2029, with the option to extend for up to a further 48 months. Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval. Estimated Contract Values: Lot 1: £742,366 for the initial two-year contract period. Lot 2: £480,609 for the initial two-year contract period. Future Funding and Contract Value Information: The Council receives external grant funding to support delivery of all services within Lot 1 and Lot 2. Funding is currently confirmed for the initial two-year contract period only. Future grant funding beyond 31 March 2029 has not yet been confirmed. It is anticipated that the future funding will be in line with 2027-2029, however it is not guaranteed. Should the Council elect to extend either contract, extension decisions will be subject to funding availability, identified service need, satisfactory performance and the Council's internal governance processes. At that point, the Council will engage with the successful provider(s) regarding available funding and resulting service requirements. Funding available during any extension period may be higher or lower than current funding levels. As a result, service volumes, accommodation capacity and activity levels may increase or decrease accordingly. Bidders must be aware that if no Grant Funding is allocated for 2029/30 onwards, then it is very likely that no contract extension will be awarded. Important Note: The contract values stated above relate to commissioned support services only and do not include Housing Benefit income or other accommodation-related income that may be received directly by the successful provider. The Council will not underwrite accommodation-related costs.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Safe Accommodation Service£2.2m
  • Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy Support£1.4m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN827979
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal' (project reference DN827979). Interested parties are invited to review the tender documentation by registering on the portal (ProContract) and expressing an interest in the opportunity. Please note that tenders must be submitted exclusively via the Procontract e-tendering portal at www.supplyingthesouthwest.org.uk by the closing date and time as indicated in the timetable. Submissions received by any other means will not be considered. To register with ProContract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk
Has Recurrence
Yes
Published risks
The Council has identified the following known risks as risks which could affect the satisfactory performance of the Contract, but which because of their nature and uncertainty as to the impact or extent, cannot be fully addressed or quantified. Where responsibility for such risks is not otherwise allocated within the Contract (including Change in Law or Force Majeure), these may give rise to lawful modifications in accordance with Schedule 8 of the Procurement Act 2023, subject to the Variation Procedure. Risks may include, but are not limited to: • Changes to statutory duties or guidance, including Part 4 of the Domestic Abuse Act 2021 • Changes to funding arrangements, including the level of funding, continuation and conditions of the funding available, including the Domestic Abuse Safe Accommodation Grant • Changes to Housing Benefit or specified accommodation rules • Fluctuations in demand for safe accommodation • Workforce and sector capacity challenges • Property availability and accommodation supply constraints • Changes to safeguarding requirements or multi-agency frameworks • Local system changes or co-commissioning arrangements Where such risks materialise, the Council may make lawful modifications to the Contract, including adjustments to service scope, delivery model, capacity, performance requirements, or contract value, where necessary to maintain satisfactory performance. Nothing in this clause limits the Supplier's obligations or liabilities under the Contract. The Council reserves the right to make lawful modifications in accordance with Schedule 8 of the Procurement Act 2023, including in response to unforeseen circumstances. Any such modifications will be limited to what is necessary and will comply with statutory requirements, including value thresholds and transparency obligations.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
7 Oct 2026, 12:00

Enquiry period

Ends
24 Sept 2026, 17:00

Expected award period

Ends
24 Nov 2026, 23:59

Recurrence

Dates

Entry 1
Starts
1 Sept 2032, 23:59

Lots and requirements

Entry 1
Id
1
Title
Safe Accommodation Service
Description
The service will provide refuge and dispersed safe accommodation alongside specialist domestic abuse support for victim-survivors and their children who require urgent access to safe accommodation due to immediate or high risk of harm. The successful provider will be responsible for supplying and maintaining a minimum of 20 units of safe accommodation (comprising an appropriate mix of refuge and dispersed accommodation) and 1 emergency unit within Herefordshire, and delivering associated specialist support to enable safe access, recovery and move-on. At least one dispersed property must be fully accessible for individuals or families with physical disabilities or mobility needs.
Status
active
Has Renewal
Yes

Value

Including VAT
2,678,038
Amount
2,231,698
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
73
Weight
percentageExact
Criterion 2
Type
quality
Name
Social Value

Numbers

Entry 1
Number
12
Weight
percentageExact
Criterion 3
Type
price
Name
Price

Numbers

Entry 1
Number
15
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
4 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Max Extent Date
31 Mar 2033, 23:59

Renewal

Description
Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval.
Entry 2
Id
2
Title
Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy Support
Description
The service will provide a countywide domestic abuse support offer including prevention and early intervention support, floating and outreach support, support linked to Sanctuary Scheme provision, structured group and whole-family interventions, housing-related advocacy, and dispersed safe accommodation. The successful provider will be required to provide a minimum of 8 dispersed safe accommodation properties within Herefordshire, including at least 1 fully accessible property suitable for individuals or families with physical disabilities or mobility needs.
Status
active
Has Renewal
Yes

Value

Including VAT
1,731,654
Amount
1,443,045
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
73
Weight
percentageExact
Criterion 2
Type
quality
Name
Social Value

Numbers

Entry 1
Number
12
Weight
percentageExact
Criterion 3
Type
price
Name
Price

Numbers

Entry 1
Number
15
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
4 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Max Extent Date
31 Mar 2033, 23:59

Renewal

Description
Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKG11
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKG11
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
082836-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
1 Sept 2026, 16:37
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Herefordshire Council
Id
GB-PPON-PDTG-2978-LHCN

Identifier

Scheme
GB-PPON
Id
PDTG-2978-LHCN

Address

Street Address
Herefordshire Council, Plough Lane
Locality
Hereford
Postal Code
HR4 0LE
Country
GB
Country Name
United Kingdom
Region
UKG11

Contact

Name
Ms Aksana Hironak

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Hereford · UKG11 · HR4 0LE · United Kingdom
  • Delivery location · UKG11 · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 035877-2026Preliminary market engagement notice on Find a Tender ·
  2. 055493-2026Pipeline notice on Find a Tender ·
  3. 082836-2026Tender notice on Find a Tender ·