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PROCUREMENT OPPORTUNITY

Provision of Medical Aid Insurance Services at the British High Commission Accra

Foreign, Commonwealth and Development Office · Tender notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 05:12.

Opportunity overview

The British High Commission Accra requires the provision of comprehensive medical insurance services for eligible members of staff and their registered dependants, supplied through a fully administered insurance arrangement. The Service Provider will be responsible for policy underwriting, claims administration, access to an appropriate healthcare provider network, and ongoing policy servicing, with medical cover provided subject to agreed benefit ceilings and premium limits per family. The anticipated contract duration is 36 months, with an expected commencement date of 01 November 2026, and an option to extend for up to 12 additional months, subject to performance and operational requirements.

Classification

  • CPV66512220 — Medical insurance services

Lots

  • Lot 1£793.4k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CPH13521-2027
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
This Competitive Flexible Procedure will be conducted as follows: Invitation to Tender - Submission of initial tenders to ensure that they satisfy FCDOs requirements, are affordable and manage risks appropriately. Publication of ITT and tender documents via the FCDO e‑sourcing portal (Jaggaer). Providers submit a single-stage written Tender, including: • Conditions of Participation (pass/fail); • Technical Response. • Commercial Response (a full assessment of the total price breakdown for the contract period). Evaluation - Tenders will be evaluated against the published award criteria: Technical Quality – 60% Commercial (Commission Transparency & Value) – 40% Only compliant bids meeting all Conditions of Participation will be evaluated. Post tender clarification - if required - post-tender clarification for the purposes of verifying the content of final tenders. Best and Final Offer (BAFO) – if required - The Authority reserves the right to invite one or more bidders to submit a Best and Final Offer (BAFO). BAFO may be used to clarify or improve service delivery proposals or commission transparency. Participation in BAFO is at the Authority’s discretion and will be conducted transparently and equally. Preferred supplier - this stage will be used to develop and finalise the final contract with the most advantageous tenderer. Contract Award - Contract award will be made to the Most Advantageous Tender (MAT) following evaluation and (where applicable) BAFO. A mandatory standstill period will apply prior to contract signature. The Authority reserves the right to conclude the procurement without invoking BAFO where it is satisfied that the Stage 1 evaluation identifies the MAT.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
7 Jul 2026, 16:00

Enquiry period

Ends
19 Jun 2026, 18:00

Expected award period

Ends
4 Sept 2026, 23:59

Recurrence

Dates

Entry 1
Starts
1 Jun 2030, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
793,368
Amount
793,368
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical
Description
Bidders will be evaluated on ability to deliver a comprehensive, reliable, and high-quality medical insurance service. This includes assessment of methodology for service delivery, compliance with regulatory and data protection requirements, healthcare provider network coverage, quality management systems, organisational resources, and social value through health and wellbeing initiatives.

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
The price criterion will assess the total cost of the proposed medical insurance solution, including annual premiums, pricing structure for employees and dependants, and overall cost transparency. Submissions will be evaluated on cost competitiveness and value for money in relation to the level of coverage and service provided.

Numbers

Entry 1
Number
40
Weight
percentageExact

Contract period

Starts
1 Nov 2026, 00:00
Ends
31 Oct 2029, 23:59
Max Extent Date
31 Oct 2030, 23:59

Renewal

Description
Subject to on-going satisfactory performance of the service provider.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
66512220
Description
Medical insurance services

Delivery locations

Entry 1
Region
GH
Country
GH
Country Name
Ghana

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
052184-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
3 Jun 2026, 10:12
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Foreign, Commonwealth and Development Office
Id
GB-PPON-PXRR-8771-PHVX

Identifier

Scheme
GB-PPON
Id
PXRR-8771-PHVX

Address

Street Address
King Charles Street
Locality
London
Postal Code
SW1A 2AH
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · London · UKI32 · SW1A 2AH · United Kingdom
  • Delivery location · GH · Ghana

Notice and amendment history

4 published notice versions reviewed by ProcuraAxis.

4 VERSIONS
  1. 035105-2026Preliminary market engagement notice on Find a Tender ·
  2. 035107-2026Preliminary market engagement notice on Find a Tender ·
  3. 052183-2026Tender notice on Find a Tender ·
  4. 052184-2026Tender notice on Find a Tender ·