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PROCUREMENT OPPORTUNITY

The Provision of Call Centre Support Services (UoB) 2026

University of Bedfordshire · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 06:53.

Opportunity overview

The Provision of Call Centre Support Services for the University of Bedfordshire 2026

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Echo-U Limited

Matched by number
Contract value
£137.6k
Awarded
Not supplied
Contract signed
5 Jul 2026
Including VAT
£165.1k
Award ID
1
Status
active
Identifier
GB-COH 04227565
Location
Newcastle Upon Tyne, UKC22, NE1 3JA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-068349
Status
complete
Procurement Method
open
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
University of Bedfordshire
Id
GB-UKPRN-10007152

Identifier

Scheme
GB-UKPRN
Id
10007152

Address

Street Address
University Square
Locality
Luton
Postal Code
LU1 3JU
Country
GB
Country Name
United Kingdom
Region
UKH21

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking
Organisation 2
Name
Echo-U Limited
Id
GB-COH-04227565

Identifier

Scheme
GB-COH
Id
04227565

Address

Street Address
3rd Floor Tyne House, 26 Side
Locality
Newcastle Upon Tyne
Postal Code
NE1 3JA
Country
GB
Country Name
United Kingdom
Region
UKC22

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79512000
Description
Call centre

Suppliers

Supplier 1
Id
GB-COH-04227565
Name
Echo-U Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
No
Date Signed
6 Jul 2026, 00:00

Period

Starts
17 Aug 2026, 00:00
Ends
16 Aug 2029, 23:59

Value

Including VAT
165,096.48
Amount
137,580.4
Currency
GBP

Documents

Entry 1
Id
063075-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
6 Jul 2026, 09:42
Format
text/html

Recorded locations

  • Buyer location · Luton · UKH21 · LU1 3JU · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 034328-2026Tender notice on Find a Tender ·
  2. 058140-2026Contract award notice on Find a Tender ·
  3. 063075-2026Contract details notice on Find a Tender ·