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PROCUREMENT OPPORTUNITY

Provision of Payment Solution Services

University of Keele · Contract details notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 10:56.

Opportunity overview

Following the publication of a Transparency Notice on 13 April 2026, and a Contract Award Notice on 14 April 2026, University of Keele is publishing this Contract Details Notice to announce, in accordance with its statutory obligations under Section 53 of the Procurement Act 2023, that it has awarded a contract to Flywire Payments Limited for the provision of an integrated payment solution platform, including student payment processing, Tribal SITS integration, outgoing payables, and optional services such as Collections Management, Deposits, and other modules as defined in the contract. This direct award is justified under Paragraphs 7 and 25 of Schedule 5 of the Procurement Act 2023. The services require a platform that is fully integrated with the University's Tribal SITS student records system. The University is scheduled to double-upgrade to Tribal SITS V11.0 in May 2026, after which legacy WPM SITS payment pathways will no longer be supported. Flywire has a proven integration with Tribal SITS used by over 20 universities, significantly reducing manual reconciliation. Appointing any alternative supplier would require them to replicate this specific integration and expertise. This would necessitate a substantial duplication of effort and cost, and an unacceptable period of mobilisation, resulting in: 1. Potential material duplication of cost for the University (including new integrations and staff retraining); and 2. Detrimental delays in the delivery of time-critical payment processing services, which would disrupt student enrolment and the University's cash flow. The award of this contract to Flywire represents the only viable route to secure the required services in a timely and cost-effective manner, as a competitive procurement process would be objectively unsuitable in these specific circumstances. This justification is supported by precedents from other UK Universities, including the University of Kent (Transparency Notice 2026/S 000-017974).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

FLYWIRE PAYMENTS LIMITED

Matched by number
Contract value
£460k
Awarded
Not supplied
Contract signed
26 Apr 2026
Including VAT
£552k
Award ID
1
Status
active
Identifier
GB-COH 07677601
Location
London, UKI41, EC2A 2AP, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
KU/839/LF/LB/2026
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Following the publication of a Transparency Notice on 13 April 2026, and a Contract Award Notice on 14 April 2026, University of Keele is publishing this Contract Details Notice to announce, in accordance with its statutory obligations under Section 53 of the Procurement Act 2023, that it has awarded a contract to Flywire Payments Limited for the provision of an integrated payment solution platform, including student payment processing, Tribal SITS integration, outgoing payables, and optional services such as Collections Management, Deposits, and other modules as defined in the contract. This direct award is justified under Paragraphs 7 and 25 of Schedule 5 of the Procurement Act 2023. The services require a platform that is fully integrated with the University's Tribal SITS student records system. The University is scheduled to double-upgrade to Tribal SITS V11.0 in May 2026, after which legacy WPM SITS payment pathways will no longer be supported. Flywire has a proven integration with Tribal SITS used by over 20 universities, significantly reducing manual reconciliation. Appointing any alternative supplier would require them to replicate this specific integration and expertise. This would necessitate a substantial duplication of effort and cost, and an unacceptable period of mobilisation, resulting in: 1. Potential material duplication of cost for the University (including new integrations and staff retraining); and 2. Detrimental delays in the delivery of time-critical payment processing services, which would disrupt student enrolment and the University's cash flow. The award of this contract to Flywire represents the only viable route to secure the required services in a timely and cost-effective manner, as a competitive procurement process would be objectively unsuitable in these specific circumstances. This justification is supported by precedents from other UK Universities, including the University of Kent (Transparency Notice 2026/S 000-017974).

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
University of Keele
Id
GB-CHC-RC000655

Identifier

Scheme
GB-CHC
Id
RC000655

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PMPH-8367-VGCY

Address

Street Address
Procurement Office, Directorate of Finance, Innovation Centre 1, Keele University Science and Innovation Park,
Locality
Keele, Staffordshire,
Postal Code
ST5 5NB
Country
GB
Country Name
United Kingdom
Region
UKG24

Contact

Name
Darren Pearce
Telephone
+441782734124

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
FLYWIRE PAYMENTS LIMITED
Id
GB-COH-07677601

Identifier

Scheme
GB-COH
Id
07677601

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PRCB-4568-DYLW

Address

Street Address
6th Floor 9 Appold Street
Locality
London
Postal Code
EC2A 2AP
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKG24
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-07677601
Name
FLYWIRE PAYMENTS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Provision of Payment Solution Services
Status
active
Has Options
Yes
Above Threshold
Yes
Date Signed
27 Apr 2026, 00:00
No Agreed Metrics Rationale
The value of the awarded contract is less than £5 million including VAT.

Period

Starts
27 Apr 2026, 00:00
Ends
26 Apr 2031, 23:59

Options

Description
The core value is £70,000 per annum excluding VAT. Optional services to the value of £22,000 per annum excluding VAT are not guaranteed and will be subject to the University's discretion leading up to and including formal written instruction for additional product licences to be activated.

Value

Including VAT
552,000
Amount
460,000
Currency
GBP

Documents

Entry 1
Id
049246-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
26 May 2026, 17:42
Format
text/html

Recorded locations

  • Buyer location · Keele, Staffordshire, · UKG24 · ST5 5NB · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 033482-2026Transparency notice on Find a Tender ·
  2. 033962-2026Contract award notice on Find a Tender ·
  3. 049246-2026Contract details notice on Find a Tender ·