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PROCUREMENT OPPORTUNITY

ID 6241865 DFE - Invest Northern Ireland - Customer Relationship Management - PRE-MARKET ENGAGAMENT

Invest Northern Ireland · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 12:37.

Opportunity overview

Invest Northern Ireland is currently preparing to initiate a procurement process to establish a contract with a Supplier for a CRM system. The potential scale and scope of this service is such that it offers a significant opportunity to bidders. This exercise is being used to determine the potential for any possible future contracts and their estimated value. This market sounding does not guarantee the commencement of a commercial competition resulting in monetary income or future outlay. **PLEASE NOTE: ALL COMPLETED QUESTIONNAIRES MUST BE SUBMITTED VIA THE MESSAGING FUNCTION on eTendersNI, BEFORE 15:00 on the 5th May 2026. The PME questionnaire and associated documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps

Classification

  • CPV48000000 — Software package and information systems
  • CPV48100000 — Industry specific software package
  • CPV48800000 — Information systems and servers
  • CPV48810000 — Information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72200000 — Software programming and consultancy services
  • CPV72210000 — Programming services of packaged software products
  • CPV72250000 — System and support services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ID 6241865
Main Procurement Category
services
Above Threshold
No
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Aug 2026, 23:59

Amendments

Entry 1
Description
The submission deadline for this Preliminary Market Engagement has been extended until 15.00 Monday 11th May 2026.
Id
039779-2026

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Contract period

Starts
1 Feb 2027, 00:00
Ends
31 Mar 2036, 23:59
Max Extent Date
1 Apr 2040, 00:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support
Entry 2
Scheme
CPV
Id
72200000
Description
Software programming and consultancy services
Entry 3
Scheme
CPV
Id
72210000
Description
Programming services of packaged software products
Entry 4
Scheme
CPV
Id
72250000
Description
System and support services
Entry 5
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 6
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 7
Scheme
CPV
Id
48800000
Description
Information systems and servers
Entry 8
Scheme
CPV
Id
48810000
Description
Information systems

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
If you wish to participate in the Contracting Authority's Preliminary Market Engagement for this requirement, a questionnaire for completion is available via eTendersNI under ID 6241865. The questionnaire must be completed and submitted via eTendersNI by the engagement deadline date and time detailed above. The PME questionnaire and associated documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps
Due
11 May 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
039779-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
30 Apr 2026, 11:42
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Invest Northern Ireland
Id
GB-PPON-PLTC-4224-XGDP

Identifier

Scheme
GB-PPON
Id
PLTC-4224-XGDP

Address

Street Address
Bedford Square, 1 Bedford Street
Locality
Belfast
Postal Code
BT2 7ES
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-NIR
Description
Northern Irish devolved regulations apply
Organisation 2
Name
CPD - Supplies and Services Division
Id
GB-PPON-PVWG-8426-YWXV
Role Details
Construction and Procurement Delivery - Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland.

Identifier

Scheme
GB-PPON
Id
PVWG-8426-YWXV

Address

Street Address
Clare House 303 Airport Road West
Locality
Belfast
Postal Code
BT3 9ED
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

procuringEntity
processContactPoint

Recorded locations

  • Buyer location · Belfast · UKN06 · BT2 7ES · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 033309-2026Preliminary market engagement notice on Find a Tender ·
  2. 039779-2026Preliminary market engagement notice on Find a Tender ·