Provision of consolidated IT services to WICS

Opportunity overview

Provision of consolidated IT services, including Microsoft 365 support, cyber security, backup and disaster recovery, and technical consultancy

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

• CPV72500000 — Computer-related services
• CPV72000000 — IT services: consulting, software development, Internet and support
• CPV72250000 — System and support services
• CPV72600000 — Computer support and consultancy services

Lots

• The Water Industry Commission for Scotland (WICS) is seeking to appoint a single supplier to provide a consolidated managed IT service supporting its Microsoft 365 cloud-based environment. The scope of services includes Microsoft 365 backup and disaster recovery, enhanced email security services (including Mimecast) and cyber awareness training, Microsoft 365 and Azure/Entra ID administration and support, licensing management and optimisation, managed DMARC services, and the provision of draw-down technical consultancy support. The contract will consolidate a number of existing IT services into a single managed service arrangement to improve service integration, cyber security and operational resilience. The contract is expected to commence on 1 June 2026 and will run for an initial period of four years.Value not stated