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PROCUREMENT OPPORTUNITY

ServiceNow Specialist Managed Services

Government Property Agency · Transparency notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 02:17.

Opportunity overview

The ServiceNow Specialist Managed Service provides end-to-end support, development, and optimisation of the ServiceNow platform to ensure stable, secure, and efficient operation of GPA's digital services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

DELOITTE LLP

Matched by number
Published award value
£399k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH OC303675
Location
London, UKI31, EC4A 3HQ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-067867 / C1001312
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
This procurement is a direct award under section 41 and Schedule 5 of the Procurement Act 2023. No competitive procedure is being conducted. The selection of the supplier is based on technical reasons, interoperability, continuity of service, and no invitation to tender or participation process is being undertaken.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Government Property Agency
Id
GB-PPON-PGHR-3329-MDGL

Identifier

Scheme
GB-PPON
Id
PGHR-3329-MDGL

Address

Street Address
23 Stephenson Street
Locality
Birmingham
Postal Code
B2 4BJ
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
DELOITTE LLP
Id
GB-COH-OC303675

Identifier

Scheme
GB-COH
Id
OC303675

Address

Street Address
1 New Street Square
Locality
London
Postal Code
EC4A 3HQ
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Title
ServiceNow Specialist Managed Services
Status
pending
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
478,785.6
Amount
398,988
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-OC303675
Name
DELOITTE LLP

Contract period

Starts
9 Apr 2026, 00:00
Ends
30 Jun 2026, 23:59

Related lots

1

Documents

Entry 1
Id
032620-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
9 Apr 2026, 20:01
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
9 Apr 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Birmingham · UKG31 · B2 4BJ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 032620-2026Transparency notice on Find a Tender ·