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PROCUREMENT OPPORTUNITY

Repairs Management Software Platform

London Borough of Lewisham · award, contract

Tender information last checkedLast checked 3 Oct 2026, 03:01.

Opportunity overview

The contract is for the provision of the Plentific Repairs Management Software Platform, a cloud‑based digital service that supports Lewisham Council in managing housing repairs and maintenance. The platform enables end‑to‑end management of repair workflows, including job logging, contractor sourcing through a vetted marketplace, progress tracking, performance reporting, and payment validation. It supports improved service efficiency, value for money, governance, and resident communication across the Council's housing repairs service.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Plentific Limited

Matched by exact name
Contract value
£150k
Awarded
Not supplied
Contract signed
9 Mar 2026
Award ID
032267-2026-1
Status
active
Location
London, UKI44, United Kingdom

Classification

  • CPV72268000 — Software supply services

Lots

  • The procurement relates to the award of a three‑year service contract to Plentific Limited for the provision of a repairs management software platform. The platform enables Lewisham Council to manage housing repairs and maintenance through a single digital system, covering job logging, contractor sourcing via a vetted marketplace, scheduling, performance monitoring, compliance tracking, and payment validation. The contract supports improved efficiency, transparency, value for money, and resident experience in the delivery of housing repairs, while individual repair works are procured separately through mini‑competitions within the platform.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-067eb7
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
It was made as a direct call‑off from an existing, lawfully established framework agreement. The Social Housing Emerging Disruptors (SHED 3) Framework was competitively procured and advertised in accordance with applicable procurement legislation. The framework sets out the terms and conditions under which contracts may be awarded, including the circumstances in which direct awards without further competition are permitted. As such, the requirement for prior publication and competition was satisfied at the framework‑establishment stage. In accordance with the framework rules, the Council undertook a structured assessment of available framework suppliers against its specific technical and operational requirements for a repairs management software platform with an integrated contractor marketplace. This assessment confirmed that Plentific Limited was the only supplier appointed to the SHED 3 Framework capable of meeting the Council's requirements in full. On this basis, the framework provisions permitted a direct award without reopening competition. The contract was therefore awarded in compliance with the principles of transparency, equal treatment, and value for money, and no further call for competition was required or permitted under the framework rules. The award does not constitute a negotiated procedure without publication, but rather a lawful framework call‑off, which is expressly allowed under procurement legislation.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72268000
Description
Software supply services

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
The procurement relates to the award of a three‑year service contract to Plentific Limited for the provision of a repairs management software platform. The platform enables Lewisham Council to manage housing repairs and maintenance through a single digital system, covering job logging, contractor sourcing via a vetted marketplace, scheduling, performance monitoring, compliance tracking, and payment validation. The contract supports improved efficiency, transparency, value for money, and resident experience in the delivery of housing repairs, while individual repair works are procured separately through mini‑competitions within the platform.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI44

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Lewisham
Id
GB-FTS-159946

Identifier

Legal Name
London Borough of Lewisham
No Identifier Rationale
notOnAnyRegister

Address

Street Address
4th Floor Laurence House
Locality
Catford
Region
UKI44
Postal Code
SE64RU
Country Name
United Kingdom

Contact

Name
Tilly Wealth

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Description
Provision of a repairs management software platform (digital services / SaaS)
Organisation 2
Name
Plentific Limited
Id
GB-FTS-179615

Identifier

Legal Name
Plentific Limited
No Identifier Rationale
notOnAnyRegister

Address

Locality
London
Region
UKI44
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
High Court, Royal Courts of Justice
Id
GB-FTS-46142

Identifier

Legal Name
High Court, Royal Courts of Justice

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
032267-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-179615
Name
Plentific Limited

Contracts and changes

Entry 1
Id
032267-2026-1
Award ID
032267-2026-1
Status
active
Date Signed
9 Mar 2026, 00:00

Value

Amount
150,000
Currency
GBP

Recorded locations

  • Buyer location · Catford · UKI44 · SE64RU · United Kingdom
  • Delivery location · UKI44

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 032267-2026award, contract ·