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PROCUREMENT OPPORTUNITY

Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST · award, contract

Tender information last checkedLast checked 3 Oct 2026, 03:46.

Opportunity overview

Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

American Well Corporation UK Limited

Matched by number
Contract value
£101.4k
Awarded
Not supplied
Contract signed
31 Mar 2026
Award ID
031862-2026-1
Status
active
Identifier
GB-COH 10960422
Location
London, UK, EC1V 2NX, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies. This notice is confirmation of an award having been made based on a framework agreement and without competition. Lifetime value of the contract - £101,390.00 The contract provides for the service commencing on 1st April 2026 until 31st March 2027. This service is an existing service with an existing provider.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-067dc8
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies. This notice is confirmation of an award having been made based on a framework agreement and without competition. Lifetime value of the contract - £101,390.00 The contract provides for the service commencing on 1st April 2026 until 31st March 2027. This service is an existing service with an existing provider.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Criteria as described in the framework agreement
Type
quality
Description
100
Criterion 2
Name
Criteria as described in the framework agreement
Type
cost
Description
100

Options

Description
3x 12 month extensions

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH

Delivery Location

Description
American Well Corporation UK Limited 124 City Road London ECIV 2NX UK

Buyer, suppliers and contacts

Organisation 1
Name
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Id
GB-FTS-179543

Identifier

Legal Name
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
No Identifier Rationale
notOnAnyRegister

Address

Street Address
County Hall,
Locality
Norwich
Region
UKH
Postal Code
NR12DH
Country Name
United Kingdom

Contact

Name
Sarah Wilson

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
American Well Corporation UK Limited
Id
GB-COH-10960422

Identifier

Legal Name
American Well Corporation UK Limited
Id
10960422
Scheme
GB-COH

Address

Street Address
124 City Road
Locality
London
Region
UK
Postal Code
EC1V 2NX
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Norfolk and Suffolk NHS Foundation Trust
Id
GB-FTS-46002

Identifier

Legal Name
Norfolk and Suffolk NHS Foundation Trust

Address

Locality
Norwich
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
031862-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-10960422
Name
American Well Corporation UK Limited

Contracts and changes

Entry 1
Id
031862-2026-1
Award ID
031862-2026-1
Status
active
Date Signed
1 Apr 2026, 00:00

Value

Amount
101,390
Currency
GBP

Recorded locations

  • Buyer location · Norwich · UKH · NR12DH · United Kingdom
  • Delivery location · UKH

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 031862-2026award, contract ·