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PROCUREMENT OPPORTUNITY

PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) · award, contract

Tender information last checkedLast checked 3 Oct 2026, 04:17.

Opportunity overview

Purchase of upgraded Vocera Sync Badges and accessories, along with a one‑year maintenance and support agreement, to ensure continuity of clinical communication services across Hafan Y Coed and wider Health Board areas.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£57.6k
Awarded
Not supplied
Contract signed
15 Jan 2026
Award ID
031616-2026-CAV-DCO-(25-26) 181-1
Status
active
Location
Reading, UK, RG26GP, United Kingdom

Classification

  • CPV32260000 — Data-transmission equipment

Lots

  • This procurement covers the purchase of upgraded Vocera Sync Badges and associated accessories to support clinical communication across Hafan Y Coed and wider Health Board areas. The Vocera Sync Badge is a hands‑free, wearable communication device designed for use in fast‑paced clinical environments, enabling staff to make and receive calls, broadcast messages, and access critical alerts without relying on traditional telephony systems. The purchase includes a one‑off supply of updated Sync Badge devices and accessories required to replace existing end‑of‑life equipment, ensuring continued operational efficiency, staff safety, and communication reliability. In addition to the hardware purchase, the contract includes a one‑year maintenance and support agreement covering software updates, technical support, and hardware servicing to maintain device performance and minimise service disruption.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CAV-DCO-(25-26) 181
Status
complete
Main Procurement Category
goods
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
A direct award is being made via the SBS Patient/Citizen Communications & Engagement Solutions Framework (SBS10175 – Lot 8, Communications) to ensure continuity of service and compliance with procurement regulations. Vocera is the only supplier able to provide Sync Badges that are technically compatible with the Health Board’s existing Vocera Engage infrastructure, meaning the requirement can only be met by one economic operator due to the absence of competition for technical reasons.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
32260000
Description
Data-transmission equipment

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_TECHNICAL
Description
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1
Id
1
Description
This procurement covers the purchase of upgraded Vocera Sync Badges and associated accessories to support clinical communication across Hafan Y Coed and wider Health Board areas. The Vocera Sync Badge is a hands‑free, wearable communication device designed for use in fast‑paced clinical environments, enabling staff to make and receive calls, broadcast messages, and access critical alerts without relying on traditional telephony systems. The purchase includes a one‑off supply of updated Sync Badge devices and accessories required to replace existing end‑of‑life equipment, ensuring continued operational efficiency, staff safety, and communication reliability. In addition to the hardware purchase, the contract includes a one‑year maintenance and support agreement covering software updates, technical support, and hardware servicing to maintain device performance and minimise service disruption.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
32260000
Description
Data-transmission equipment

Delivery locations

Entry 1
Region
UKL22

Buyer, suppliers and contacts

Organisation 1
Name
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Id
GB-FTS-158260

Identifier

Legal Name
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Address

Street Address
2nd Floor, Woodland House, Maes-Y-Coed Road
Locality
Cardiff
Region
UKL22
Postal Code
CF144HH
Country Name
United Kingdom

Contact

Name
Marisa Riley
Telephone
+44 2921501085

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Vocera Communications UK LTd
Id
GB-FTS-179508

Identifier

Legal Name
Vocera Communications UK LTd

Address

Street Address
100 Longwater Avenue
Locality
Reading
Region
UK
Postal Code
RG26GP
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
High Court
Id
GB-FTS-111

Identifier

Legal Name
High Court

Address

Street Address
Royal Courts of Justice, The Strand
Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Contact

Telephone
+44 2079477501

Roles

reviewBody

Award information

Award 1
Id
031616-2026-CAV-DCO-(25-26) 181-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-179508
Name
Vocera Communications UK LTd

Contracts and changes

Entry 1
Id
031616-2026-CAV-DCO-(25-26) 181-1
Award ID
031616-2026-CAV-DCO-(25-26) 181-1
Status
active
Date Signed
15 Jan 2026, 00:00

Value

Amount
57,554.33
Currency
GBP

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF144HH · United Kingdom
  • Delivery location · UKL22

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 031616-2026award, contract ·