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PROCUREMENT OPPORTUNITY

Housing Service Charge & Rents System

MIDLAND HEART LIMITED · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 13:17.

Opportunity overview

We are seeking a modern, future fit software solution to replace the existing Housing Service Charge & Rents system. The new platform must support accurate housing rent and service charge management, provide transparent calculations, and integrate seamlessly across housing, finance, asset and contract management operations. The new system will need to reduce operational risk, eliminate spreadsheet driven processes, and deliver a single, trusted source of truth for property related financial data. The project aims to transform our financial operations by moving from reactive, fragmented data management to a proactive, integrated, and transparent service charge environment. We seek a partner who can provide a scalable solution that ensures regulatory compliance while putting the tenant experience at the heart of our operations.

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-067308
Main Procurement Category
goods
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Techniques

Has Framework Agreement
Yes

Communication

Future Notice Date
1 May 2026, 23:59

Amendments

Entry 1
Description
Amendment of Suppliers Day dates
Id
026954-2026

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Suitability

Sme
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2029, 23:59
Max Extent Date
31 Mar 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
We are seeking a modern, future fit software solution to replace the existing Housing Service Charge & Rents system. The new platform must support accurate housing rent and service charge management, provide transparent calculations, and integrate seamlessly across housing, finance, asset and contract management operations. The new system will need to reduce operational risk, eliminate spreadsheet driven processes, and deliver a single, trusted source of truth for property related financial data. The project aims to transform our financial operations by moving from reactive, fragmented data management to a proactive, integrated, and transparent service charge environment. We seek a partner who can provide a scalable solution that ensures regulatory compliance while putting the tenant experience at the heart of our operations. We will be holding a suppliers day on 28th April 2026 via Microsoft Teams to discuss our requirements and answer any questions that the market may have. If you wish to participate in the session please express your interest via email to alex.lawrence@midlandheart.org.uk
Due
28 Apr 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
026954-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
24 Mar 2026, 15:42
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
MIDLAND HEART LIMITED
Id
GB-COH-IP30069R

Identifier

Scheme
GB-COH
Id
IP30069R

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PPMZ-2234-VXBJ

Address

Street Address
20 Bath Row
Locality
Birmingham
Postal Code
B15 1LZ
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Birmingham · UKG31 · B15 1LZ · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 026941-2026Preliminary market engagement notice on Find a Tender ·
  2. 026951-2026Preliminary market engagement notice on Find a Tender ·
  3. 026954-2026Preliminary market engagement notice on Find a Tender ·