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PROCUREMENT OPPORTUNITY

Qwell - Adult Digital Mental health provision (18+)

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD · award, contract

Tender information last checkedLast checked 3 Oct 2026, 16:12.

Opportunity overview

Qwell - Adult Digital Mental health provision (18+) Qwell is a BACP accredited service that has provided an anonymous mental health support for adults (18+) through their digital service in Knowsley, supporting 2,142 individuals per year. It is available 365 days per year with immediate 1:1 access to experienced counsellors and wellbeing practitioners during the hours of 12pm-10pm Monday - Friday, and 6pm - 10pm weekends. The platform includes: • Digital self-help tools including journals, goal trackers and mini activities • A pre-moderated and active community delivering peer support through discussion posts, live forums based on current presenting issues and an extensive library of peer and professional created content • 1-2-1 chat and messaging functionality to engage with practitioners (counsellors, emotional wellbeing practitioners)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Kooth Digital Health Ltd

Matched by number
Contract value
£38.1k
Awarded
Not supplied
Contract signed
26 Jan 2026
Award ID
025506-2026-1
Status
active
Identifier
GB-COH 04154208
Location
London, UKI32, W2 1AY, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • NHS Cheshire and Merseyside ICB - Knowsley Place intend to award a 1 year contract via Direct Award C to incumbent provider to deliver Online Adults Mental Health and Wellbeing Provision Service in Knowsley. The contract will start on the 1st of April 2026, expire on 31st March 2027 and has an annual contract value of £38140.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
26-27-QYG-01J-Qwell-CON-v1
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by withing 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
NHS Cheshire and Merseyside ICB - Knowsley Place intend to award a 1 year contract via Direct Award C to incumbent provider to deliver Online Adults Mental Health and Wellbeing Provision Service in Knowsley. The contract will start on the 1st of April 2026, expire on 31st March 2027 and has an annual contract value of £38140.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD71

Delivery Location

Description
Knowsley Place residents

Buyer, suppliers and contacts

Organisation 1
Name
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Id
GB-NHS-QYG

Identifier

Legal Name
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Id
QYG
Scheme
GB-NHS

Address

Street Address
1 Lakeside, 920 Centre Park Square
Locality
Warrington
Region
UKD61
Postal Code
WA1 1QY
Country Name
United Kingdom

Contact

Name
Kathy Hogg

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Kooth Digital Health Ltd
Id
GB-COH-04154208

Identifier

Legal Name
Kooth Digital Health Ltd
Id
04154208
Scheme
GB-COH

Address

Street Address
5 Merchant Square
Locality
London
Region
UKI32
Postal Code
W2 1AY
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Cheshire and Merseyside Integrated Care Board
Id
GB-FTS-110265

Identifier

Legal Name
Cheshire and Merseyside Integrated Care Board

Address

Street Address
1 Lakeside, 920 Centre Park Square
Locality
Warrington
Postal Code
WA1 1QY
Country Name
United Kingdom

Roles

reviewBody

Details

Award information

Award 1
Id
025506-2026-1
Title
Qwell - Adult Digital Mental health provision (18+)
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-04154208
Name
Kooth Digital Health Ltd

Contracts and changes

Entry 1
Id
025506-2026-1
Award ID
025506-2026-1
Title
Qwell - Adult Digital Mental health provision (18+)
Status
active
Date Signed
26 Jan 2026, 00:00

Value

Amount
38,140
Currency
GBP

Recorded locations

  • Buyer location · Warrington · UKD61 · WA1 1QY · United Kingdom
  • Delivery location · UKD71

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 025506-2026award, contract ·