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PROCUREMENT OPPORTUNITY

Design Research Tooling

BBC (British Broadcasting Corporation) · Tender notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 10:20.

Opportunity overview

The BBC is seeking an enterprise SaaS user research platform to support both moderated and unmoderated remote user research across its digital products and services. The platform will provide a scalable solution to support high-quality research and evidence-based decision-making. Please note: The BBC's Published Estimated Budget represents the maximum budget available for the full contract term, including all potential extension periods, subject to the BBC obtaining the necessary budget approvals in its capacity as a publicly funded Authority under the BBC Royal Charter. The BBC has calculated this estimated budget using the projected volumetric usage set out in the Pricing Schedule. These projections reflect the BBC's anticipated growth in usage of the SaaS Tool over the contract term. While the BBC cannot guarantee or warrant the accuracy of the projected volumetric data, Tenderers should note that the BBC has a clear strategic intention to increase adoption and usage of the SaaS Tool during the contract period.

Classification

  • CPV48000000 — Software package and information systems
  • CPV79315000 — Social research services

Lots

  • Lot 1£5m · Including VAT

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PROC 2026 25 RA
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
Qualification, Initial Tender, Presentations and User Case Demo, Accessibility validation, Commercial and Contract Negotiation (Optional), Final Stage evaluation

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
21 Sept 2026, 14:00

Enquiry period

Ends
11 Sept 2026, 14:00

Expected award period

Ends
26 Nov 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
5,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
70
Weight
percentageExact

Contract period

Starts
11 Dec 2026, 00:00
Ends
11 Dec 2028, 23:59
Max Extent Date
11 Dec 2031, 23:59

Renewal

Description
1+1+1

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
79315000
Description
Social research services

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
081580-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
27 Aug 2026, 09:06
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
BBC (British Broadcasting Corporation)
Id
GB-PPON-PJRB-3233-GTQL

Identifier

Scheme
GB-PPON
Id
PJRB-3233-GTQL

Address

Street Address
Broadcasting House, Portland Place
Locality
London
Postal Code
W1A 1AA
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · London · UKI32 · W1A 1AA · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 024918-2026Preliminary market engagement notice on Find a Tender ·
  2. 025568-2026Preliminary market engagement notice on Find a Tender ·
  3. 081580-2026Tender notice on Find a Tender ·