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PROCUREMENT OPPORTUNITY

Provision of an Older Persons Housing Related Support Service

Bridgend County Borough Council · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 05:52.

Opportunity overview

This advert describes the requirements Bridgend County Borough Council (the Council) has for an Older Person’s housing related support service. There will be one contract encompassing the following three elements of Service delivery to deliver one seamless Service:  Older Person’s Floating Support in the community  Hospital Discharge Support  Support to Extra Care Schemes According to the most recent Census (2021) the population of Wales is estimated to be 3,107,500. When reviewed most recently in mid-2024, this had increased to 3,187,000. This is mainly as a result of positive net international migration, according to Welsh Government research. People aged 65 years or older were estimated to account for just over a fifth of the total population in Wales in mid-2024 (21.7%, or 693,000 people). The number has increased by 13.2% in the last 10 years, since mid-2014. The number of people aged 75 years or older has increased by just under a quarter during the same period (up 23.7%), from around 275,000 people in mid-2014 to around 340,000 people in mid-2024. There have also been some stark societal shifts over recent years. For example, the estimated number of people living alone and in need of support has been increasing steadily over the last decade. Today, people aged 65 and over make up 47% of single person households and may need additional support with housing related matters. This tender exercise seeks to appoint a support Provider who will deliver a Service offering housing related support to the growing population of vulnerable older people aged 55+. The Service provider will be flexible in accepting referrals for those 50+ should demand for the Service arise, and capacity allow. The Service will develop innovative responses to meet the increased demand and to support people in a different way. The Service will help Service Users maintain their independence in the community, including in the county borough’s Sheltered Accommodation schemes as well as in the three Extra Care schemes. Housing related support enables vulnerable people to sustain their tenancy or home and reduces the need for more intensive and costly support at a later stage. It aims to help people maintain their independence and encourages people to settle back into the community. Support will be solution focussed, aimed at resolving issues and preventing crisis. The Service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”. Furthermore, it will support the Council in fulfilling its duties under the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and Well-being of Future Generations (Wales) Act 2015. These Services will also assist the Council in meeting the aims and objectives set out in the Council’s Homelessness Strategy 2022-2026, as well as the imminent 2026 – 2030 strategy and subsequent Action Plan. The current strategy highlights that homelessness is consistently increasing in the borough, including those who are 55+. There is also an acknowledgment that increased accommodation units and models of support are necessary. The current homelessness strategy highlights the importance of offering a range of Services and accommodation options to meet the needs of all applicants. This contract period will be for 3 years, commencing on 1st January 2027 with the option to extend for up to 24 months. The financial envelope for the contract will be £500,000 per annum.

Classification

  • CPV85310000 — Social work services

Lots

  • Lot 1£2.5m

Documents and notices

  • Tender notice on Find a TenderOpen source ↗
  • Full detailed specifications, including the complete service specification document, evaluation methodology, and contract terms, are available within the eTenderWales portal under reference itt_126661. Bidders must register with eTenderWales to access the tender pack. This opportunity is published under the reference below, and all bids must be submitted through the eTenderWales portal via this link: itt_126661 - The Provision of an Older Persons Housing Support ServiceOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
B708/26
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
This tender opportunity is published via etenderwales via the link below. https://etenderwales.ukp.app.jaggaer.com/web/login.shtml itt_126661 - The Provision of an Older Persons Housing Support Service
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en
cy

Tender Period

Ends
18 Sept 2026, 12:00

Enquiry period

Ends
11 Sept 2026, 17:00

Expected award period

Ends
19 Oct 2026, 23:59

Recurrence

Dates

Entry 1
Starts
1 Jul 2031, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
3,000,000
Amount
2,500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
cost
Name
Commercial
Description
Weighted 200 Points (20%)

Numbers

Entry 1
Number
20
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
Weighted on evaluation as 80% of the overall contract broken down in to : Method Statement Questions 500 points (50%) Interview 300 Points (40%)

Numbers

Entry 1
Number
80
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2029, 23:59
Max Extent Date
31 Dec 2031, 23:59

Renewal

Description
Subject to funding, and approval of both parties, the contract has an Option to Extend for a Further Period of Up to 24 Months

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85310000
Description
Social work services

Delivery locations

Entry 1
Region
UKL17
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
L-2
Document Type
technicalSpecifications
Description
Full detailed specifications, including the complete service specification document, evaluation methodology, and contract terms, are available within the eTenderWales portal under reference itt_126661. Bidders must register with eTenderWales to access the tender pack. This opportunity is published under the reference below, and all bids must be submitted through the eTenderWales portal via this link: itt_126661 - The Provision of an Older Persons Housing Support Service
Entry 2
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 3
Id
075308-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
7 Aug 2026, 13:37
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Bridgend County Borough Council
Id
GB-PPON-PPQG-8216-YQLW

Identifier

Scheme
GB-PPON
Id
PPQG-8216-YQLW

Address

Street Address
Bridgend County Borough Council
Locality
Bridgend
Postal Code
CF31 4WB
Country
GB
Country Name
United Kingdom
Region
UKL17

Contact

Name
Helen Watkins
Telephone
+44 1656643643

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Bridgend · UKL17 · CF31 4WB · United Kingdom
  • Delivery location · UKL17 · United Kingdom

Notice and amendment history

4 published notice versions reviewed by ProcuraAxis.

4 VERSIONS
  1. 024791-2026Preliminary market engagement notice on Find a Tender ·
  2. 026084-2026Preliminary market engagement notice on Find a Tender ·
  3. 029829-2026Preliminary market engagement notice on Find a Tender ·
  4. 075308-2026Tender notice on Find a Tender ·