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PROCUREMENT OPPORTUNITY

Back Office Telephony Replacement

Greater Manchester Combined Authority · award, contract

Tender information last checkedLast checked 3 Oct 2026, 18:08.

Opportunity overview

Call-off contract from CCS Framework RM6116 following Further Competition The appointment of a single service provider to support and facilitate the migration of GMP's current telephony systems away from the existing unsupported system and onto Microsoft Teams technology.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

FourNet Technologies Ltd

Matched by number
Contract value
£320k
Awarded
Not supplied
Contract signed
16 Mar 2026
Award ID
024379-2026-1
Status
active
Identifier
GB-COH 05448638
Location
Manchester, UKD, M32 0TR, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • The award of this contract follows a Further Competition exercise issued via the CCS RM6116 Network Services 3 Framework RM6116 Lot 4b under the Public Contracts Regulation 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020. The Authority required a service provider to move the telephony system away from the exiting unsupported system, which currently poses the risk of potential failure and subsequently could introduce unrecoverable force wide outage with significant operational impact to the back-office estate.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
A1179
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Call-Off contract via CCS RM6116 Framework

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
The award of this contract follows a Further Competition exercise issued via the CCS RM6116 Network Services 3 Framework RM6116 Lot 4b under the Public Contracts Regulation 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020. The Authority required a service provider to move the telephony system away from the exiting unsupported system, which currently poses the risk of potential failure and subsequently could introduce unrecoverable force wide outage with significant operational impact to the back-office estate.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD3

Buyer, suppliers and contacts

Organisation 1
Name
Greater Manchester Combined Authority
Id
GB-FTS-149275

Identifier

Legal Name
Greater Manchester Combined Authority
No Identifier Rationale
notOnAnyRegister

Address

Street Address
56 Oxford Street
Locality
Manchester
Region
UKD33
Postal Code
M16EU
Country Name
United Kingdom

Contact

Name
Christopher Garner

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
03
Description
Public order and safety
Organisation 2
Name
FourNet Technologies Ltd
Id
GB-COH-05448638

Identifier

Legal Name
FourNet Technologies Ltd
Id
05448638
Scheme
GB-COH

Address

Street Address
3 Scholar Green Road, Cobra Court
Locality
Manchester
Region
UKD
Postal Code
M32 0TR
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Greater Manchester Police
Id
GB-FTS-177620

Identifier

Legal Name
Greater Manchester Police

Address

Street Address
c/o Openshaw Complex
Locality
Openshaw
Postal Code
M11 2NS
Country Name
United Kingdom

Contact

Roles

reviewBody

Award information

Award 1
Id
024379-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-05448638
Name
FourNet Technologies Ltd

Contracts and changes

Entry 1
Id
024379-2026-1
Award ID
024379-2026-1
Status
active
Date Signed
16 Mar 2026, 00:00

Value

Amount
320,000
Currency
GBP

Recorded locations

  • Buyer location · Manchester · UKD33 · M16EU · United Kingdom
  • Delivery location · UKD3

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 024379-2026award, contract ·