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PROCUREMENT OPPORTUNITY

Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services

Student Loans Company · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 20:03.

Opportunity overview

Procurement of IVR Design Consultation and Audio Recording Services in line with SLC’s brand and subsequent Voice Recording Delivery to support SLC’s suite of 20 IVRs.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Mazaru Limited

Match pending…
Contract value
£66k
Awarded
Not supplied
Contract signed
13 Mar 2026
Including VAT
£79.2k
Award ID
1
Status
active
Location
Middlesex, UKI74, UB8 2FX, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-066ac1
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Student Loans Company
Id
GB-PPON-PMXL-3278-BCWT

Identifier

Scheme
GB-PPON
Id
PMXL-3278-BCWT

Address

Street Address
10 Clyde Place
Locality
Glasgow
Postal Code
G5 8DF
Country
GB
Country Name
United Kingdom
Region
UKM82

Contact

Name
Susan Butcher
Telephone
0141 306 2109

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Mazaru Limited
Id
GB-FTS-177288

Address

Street Address
3 Brooks Business Centre, Cowley Mill Road, Uxbridge
Locality
Middlesex
Postal Code
UB8 2FX
Country
GB
Country Name
United Kingdom
Region
UKI74

Contact

Name
Jackie Murray

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
32583000
Description
Data and voice media
Entry 2
Scheme
CPV
Id
79990000
Description
Miscellaneous business-related services
Entry 3
Scheme
CPV
Id
98390000
Description
Other services

Suppliers

Supplier 1
Id
GB-FTS-177288
Name
Mazaru Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
13 Mar 2026, 00:00

Period

Starts
14 Mar 2026, 00:00
Ends
13 Mar 2027, 23:59
Max Extent Date
13 Mar 2028, 23:59

Renewal

Description
one 12 month extension option available.

Value

Including VAT
79,200
Amount
66,000
Currency
GBP

Documents

Entry 1
Id
023384-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
16 Mar 2026, 10:58
Format
text/html

Recorded locations

  • Buyer location · Glasgow · UKM82 · G5 8DF · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 023384-2026Contract details notice on Find a Tender ·