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PROCUREMENT OPPORTUNITY

Diagnosis Connect

NHS England · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 21:51.

Opportunity overview

Diagnosis Connect is a pilot service which will enable patients to self-manage their conditions and reduce pressure on the NHS. NHS will work with the VCSE sector to support improvement in patient experience of diagnosis of long term conditions within primary care. The key outputs to deliver the outcomes of the pilot are: · Quality assurance framework · Supplementary support, where appropriate, for individuals signposted to charities · Evaluation and impact assessment.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Diagnosis Connect Service

Match pending…
Contract value
£10m
Awarded
Not supplied
Contract signed
26 Mar 2026
Including VAT
£12m
Award ID
2
Status
active
Identifier
GB-PPON PXJN-2398-RRXZ
Location
London, UKI44, SE1 9HZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C430753
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Prototypes and development This is a pilot service to assess how NHSE working in partnership with charities can improve patient and carer experience of diagnosis of long term conditions. The direct award is made under Schedule 5, Paragraph 2 of the PA23 - production of a prototype, or supply of other novel goods or services for the purpose of: (a) testing the suitability of the goods or services (b) researching the viability of producing or supplying the goods or services at scale and developing them for that purpose, or (c) other research, experiment, study or development.

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Procedure reasons

Entry 1
Id
prototypesDevelopment

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
NHS England
Id
GB-PPON-PDPT-3135-BWWY

Identifier

Scheme
GB-PPON
Id
PDPT-3135-BWWY

Address

Street Address
Wellington House, 133-135 Waterloo Rd
Locality
London
Postal Code
SE1 8UG
Country
GB
Country Name
United Kingdom
Region
UKI45

Contact

Name
Maxine Elstob

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Diagnosis Connect Service
Id
GB-PPON-PXJN-2398-RRXZ

Identifier

Scheme
GB-PPON
Id
PXJN-2398-RRXZ

Address

Street Address
3rd Floor, Bronze Building, The Forge, 105 Summer Street
Locality
London
Postal Code
SE1 9HZ
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85140000
Description
Miscellaneous health services

Suppliers

Supplier 1
Id
GB-PPON-PXJN-2398-RRXZ
Name
Diagnosis Connect Service

Related lots

1

Contracts and changes

Entry 1
Id
2
Award ID
2
Title
Diagnosis Connect
Status
active
Above Threshold
Yes
Date Signed
26 Mar 2026, 00:00

Period

Starts
31 Mar 2026, 00:00
Ends
31 Mar 2028, 23:59

Value

Including VAT
11,999,988
Amount
9,999,990
Currency
GBP

Documents

Entry 1
Id
A-14827
Document Type
contractSigned
Description
Signed Contract
Format
application/pdf
Entry 2
Id
034856-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
16 Apr 2026, 16:11
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
Quality Assurance Framework v1 Delivery (Due: March 2027)
Description
Quality Assurance framework developed including: - standards - metrics - accreditation criteria - safeguarding and data - governance requirements - digital readiness assessment Quality Assurance framework approved by NHSE Oversight Group March 2027: Quality Assurance V1 developed and approved by NHSE oversight group

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
Service Availability & Responsiveness
Description
Availability / uptime data Charity helplines available 95% of working hours Charity website/digital resources available 99% uptime Provide support for up to 125,000 people diagnosed with one of the 3-6 long-term conditions during the pilot phase.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · London · UKI45 · SE1 8UG · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 023204-2026Transparency notice on Find a Tender ·
  2. 034856-2026Contract details notice on Find a Tender ·