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PROCUREMENT OPPORTUNITY

Dementia Support Workers (DSW) Service

NHS SOMERSET INTEGRATED CARE BOARD · award, contract

Tender information last checkedLast checked 3 Oct 2026, 20:37.

Opportunity overview

The Dementia Connect service provides Dementia Support Workers (DSWs) to ensure that everyone diagnosed with dementia can access excellent dementia care in the community and care homes. NHS Somerset Integrated Care Board "ICB" is using The Health Care Services (Provider Selection Regime) Regulations 2023 (PSR), Direct Award Process C for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably The Contract is for a period of 12 months from 01/04/26 to 31/03/27 with the option to extend for a further 12 months This Notice has been published by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Alzheimer's Society

Matched by exact name
Contract value
£372.6k
Awarded
Not supplied
Contract signed
22 Nov 2025
Award ID
023163-2026-1
Status
active
Identifier
GB-CHC 296645
Location
London, UKI31, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • The Dementia Connect service provides Dementia Support Workers (DSWs) to ensure that everyone diagnosed with dementia can access dementia care in the community and care homes. The team provide quality, evidence-based care across Somerset and offer information and practical guidance to help people understand the condition, cope with day-to-day challenges and prepare for the future. DSWs provide support to people with dementia and their carers to help them achieve their own care goals for instance, engaging in activities and supporting carers. Resources are available to ensure that the service is accessible to as many people as possible including consideration around language barriers and signposting to culturally appropriate care and those living in areas which have a high level of healthcare inequalities. The service has a focus on advising people of practical changes they can make, and where they can get extra help if required. PSR Direct Award Process C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably. The Commissioner made the decision of directly awarding the incumbent Provider Alzheimer's Society in accordance with the following five criteria outlined in Regulation (9) of the Health Care Services (Provider Selection Regime) Regulations 2023: • Quality and innovation • Value • Integration, collaboration, and service sustainability • Improving access, reducing health inequalities and facilitating choice • Social value The authority is assured that the current provider is delivering this service and outcomes to a satisfactory level and meeting the needs of the Somerset Population and provides support for individuals, families and professionals who are suffering from Dementia to be able to visit and receive immediate support. The contract value is £372,591.00. The contract will commence 1st April 2026 for 12 months with the option to extend for a further 12 months which would take the expiry to 31st March 2028 if the option to extend for a further year is enacted. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 24th March 2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; This Notice has been published by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
W225932/ QSL-8HQ43-2024_25
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23rd March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
The Dementia Connect service provides Dementia Support Workers (DSWs) to ensure that everyone diagnosed with dementia can access dementia care in the community and care homes. The team provide quality, evidence-based care across Somerset and offer information and practical guidance to help people understand the condition, cope with day-to-day challenges and prepare for the future. DSWs provide support to people with dementia and their carers to help them achieve their own care goals for instance, engaging in activities and supporting carers. Resources are available to ensure that the service is accessible to as many people as possible including consideration around language barriers and signposting to culturally appropriate care and those living in areas which have a high level of healthcare inequalities. The service has a focus on advising people of practical changes they can make, and where they can get extra help if required. PSR Direct Award Process C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably. The Commissioner made the decision of directly awarding the incumbent Provider Alzheimer's Society in accordance with the following five criteria outlined in Regulation (9) of the Health Care Services (Provider Selection Regime) Regulations 2023: • Quality and innovation • Value • Integration, collaboration, and service sustainability • Improving access, reducing health inequalities and facilitating choice • Social value The authority is assured that the current provider is delivering this service and outcomes to a satisfactory level and meeting the needs of the Somerset Population and provides support for individuals, families and professionals who are suffering from Dementia to be able to visit and receive immediate support. The contract value is £372,591.00. The contract will commence 1st April 2026 for 12 months with the option to extend for a further 12 months which would take the expiry to 31st March 2028 if the option to extend for a further year is enacted. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 24th March 2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; This Notice has been published by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality and Innovation
Type
quality
Description
25
Criterion 2
Name
Integration, collaboration and service sustainability
Type
quality
Description
25
Criterion 3
Name
Improving access, reducing health inequalities and facilitating choice
Type
quality
Description
20
Criterion 4
Name
Social Value
Type
quality
Description
10
Criterion 5
Name
Value
Type
cost
Description
20

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK23

Buyer, suppliers and contacts

Organisation 1
Name
NHS SOMERSET INTEGRATED CARE BOARD
Id
GB-NHS-QSL

Identifier

Legal Name
NHS SOMERSET INTEGRATED CARE BOARD
Id
QSL
Scheme
GB-NHS

Address

Locality
Yeovil
Region
UKK23
Postal Code
BA228HR
Country Name
United Kingdom

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Alzheimer's Society
Id
GB-CHC-296645

Identifier

Legal Name
Alzheimer's Society
Id
296645
Scheme
GB-CHC

Address

Locality
London
Region
UKI31
Country Name
United Kingdom

Contact

Roles

supplier

Details

Scale
large
Organisation 3
Name
Somerset Integrated Care Board
Id
GB-FTS-119761

Identifier

Legal Name
Somerset Integrated Care Board

Address

Locality
Yeovil
Country Name
United Kingdom

Contact

Roles

reviewBody

Award information

Award 1
Id
023163-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-CHC-296645
Name
Alzheimer's Society

Contracts and changes

Entry 1
Id
023163-2026-1
Award ID
023163-2026-1
Status
active
Date Signed
22 Nov 2025, 00:00

Value

Amount
372,591
Currency
GBP

Recorded locations

  • Buyer location · Yeovil · UKK23 · BA228HR · United Kingdom
  • Delivery location · UKK23

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 023163-2026award, contract ·