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PROCUREMENT OPPORTUNITY

SIEM/SOAR Solution for Jisc Security Operations Centre

JISC · Tender notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 07:05.

Opportunity overview

Jisc operates a Security Operations Centre (SOC) providing managed security monitoring, detection, and response services to organisations across the UK education and research sector. The SOC ingests and analyses security telemetry from a wide range of sources including endpoints, identity systems, cloud platforms, network infrastructure, and applications in order to detect, investigate, and respond to cyber threats on behalf of its customers. Jisc is commencing a formal procurement process for a SIEM/SOAR platform to support ongoing evolution of its SOC capability. This Invitation to Tender (ITT) outlines Jisc's requirements and the evaluation process that will be used to assess supplier submissions and select a preferred partner. This procurement process is led by Jisc Services Ltd, a wholly owned subsidiary of Jisc.

Classification

  • CPV48730000 — Security software package
  • CPV72222300 — Information technology services
  • CPV72261000 — Software support services

Lots

  • Lot LOT-0000£9.3m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Proc3165
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
Expression Of Interest Deadline
29 Sept 2026, 12:00

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
In accordance with the competitive flexible procedure the tender process will include defined stages. This exercise will comprise of four stages: Stage 1. Initial technical and procurement specific questions Stage 2. Detailed technical response and price Stage 3. Proof of concept (PoC) Stage 4. Best and final offer (BAFO) - all rights reserved Progression to subsequent stages is not guaranteed and will be determined by the criteria per stage. In line with the Procurement Act (Part 3, Chapter 2, Section 20), we are not obligated to proceed to further stages if only one supplier remains successful. Stage 1 - Participation stage: selection, technical elements and commercial aspects All bidders are invited to respond to Part 2 and Part 3 of the tender suite. This stage comprises of four (4) steps. The first step within Stage 1 will be a completeness check. A complete bid is one which has been received by the deadline for submission of tenders, is complete and complies with the requirements of the ITT. Clarification and further information may be sought from bidders in order to determine if a bid is complete; Bidders must respond promptly and within any timeframe specified by the Contracting Authority and failure to provide sufficient clarification or information within the required timeframe may result in the bid being deemed incomplete and disqualified from further consideration. Additionally, any bid received after the submission deadline will be rejected. At the second step, the Contracting Authority will exclude any bidder that is an Excluded Supplier and reserves the right to exclude any bidder that is an Excludable Supplier. At the third step, the Contracting Authority will check that each bid satisfies the conditions of participation (Part 2 of the tender suite) which are all pass/fail criteria set out in the ITT. At the forth step, the Contracting Authority will evaluate bidders responses to the technical questions (Part 3 of the tender suite) which comprise of a mix of mandatory pass/fail questions and scored questions. Subject to there being a sufficient number of competent bidders, the Contracting Authority will shortlist up to five bidders to progress to Stage 2 of the procurement process. Where fewer than five bidders meet the required standard, only those bidders deemed capable will be shortlisted. Stage 2 - Detailed technical response and price (written responses) Shortlisted bidders are invited to respond to Part 4 and Part 5 of the tender suite. At this stage bidders will be required to sign an NDA before being issued with Part 4 and Part 5 of the tender suite. Stage 2 of the procurement process will consist of the evaluation of the technical requirements and initial price. The Contracting Authority intends to shortlist 3 bidders to go through the Stage 3, the Proof of Concept stage. Stage 3 - Proof of Concept Shortlisted suppliers will be invited to participate in a Proof of Concept (PoC) stage. The Proof of Concept is intended to provide objective evidence that validates the bidder's responses to the Stage 2 tender submission. PoC objectives: • Confirm the platform's ability to ingest and normalise representative telemetry from Jisc's SOC data sources • Validate detection as code workflows, including rule authoring, version control, and deployment • Demonstrate risk-based alerting and correlation across multiple data sources • Demonstrate threat intelligence enrichment using Jisc's existing or proposed tooling • Validate multi-tenant segregation of data and access controls suitable for a managed service model • Assess usability of the analyst workflow for triage, investigation, and case handling • Assess supplier responsiveness and support quality during PoC period This stage will be evaluated against the evaluation criteria published in Part 4 of the tender suite. Stage 4 - Best and Final Offer The Contracting Authority reserves the right to conduct one or more rounds of Best and Final Offers with bidders remaining in the procurement process. In the event that the Authority does not deem it valuable to conduct Stage 4, it reserves the right to award the contract on the basis of the initial tenders (outcomes from Stage 2 and Stage 3) without entering into Stage 4.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Enquiry period

Ends
21 Sept 2026, 23:30

Expected award period

Ends
27 Aug 2027, 23:59

Lots and requirements

Entry 1
Id
LOT-0000
Status
active
Has Renewal
Yes

Value

Including VAT
11,100,000
Amount
9,250,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
price
Name
Pricing

Numbers

Entry 1
Number
20
Weight
percentageExact
Criterion 3
Type
quality
Name
Proof of Concept

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
Criteria is provided in the ITT,
For Reduction
Yes

Contract period

Starts
1 Jun 2028, 00:00
Ends
31 May 2031, 23:59
Max Extent Date
31 May 2033, 23:59

Renewal

Description
The duration of this contract will be for an initial period of 3 years plus 2 x additional 1 year optional extensions. (3+1+1).

Items and delivery

Item 1
Id
LOT-0000
Related Lot
LOT-0000

Additional Classifications

Entry 1
Scheme
CPV
Id
48730000
Description
Security software package
Entry 2
Scheme
CPV
Id
72222300
Description
Information technology services
Entry 3
Scheme
CPV
Id
72261000
Description
Software support services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
083054-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
2 Sept 2026, 13:24
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
JISC
Id
GB-COH-05747339

Identifier

Scheme
GB-COH
Id
05747339

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGYD-1575-ZHXX

Address

Street Address
4 Portwall Lane
Locality
Bristol
Postal Code
BS1 6NB
Country
GB
Country Name
United Kingdom
Region
UKK11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Bristol · UKK11 · BS1 6NB · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 022351-2026Preliminary market engagement notice on Find a Tender ·
  2. 044473-2026Pipeline notice on Find a Tender ·
  3. 083054-2026Tender notice on Find a Tender ·