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PROCUREMENT OPPORTUNITY

SYP & HP Netcall

South Yorkshire Mayoral Combined Authority · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 02:22.

Opportunity overview

This is a telephony platform that is a critical service to a number of key business areas within Humberside and South Yorkshire Police. It is contracted for 3 years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
Value not stated
Awarded
Not supplied
Contract signed
5 Jul 2026
Award ID
1
Status
active
Identifier
GB-COH 02831215
Location
Bedford, UKH24, MK41 7PH, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
0171-2026
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Only this supplier is able to continue to provide this service at this time and it is critical to the Forces.

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
South Yorkshire Mayoral Combined Authority
Id
GB-PPON-PDBT-6675-QXPN

Identifier

Scheme
GB-PPON
Id
PDBT-6675-QXPN

Address

Street Address
11 Broad Street West
Locality
Sheffield
Postal Code
S1 2BQ
Country
GB
Country Name
United Kingdom
Region
UKE32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
NETCALL TECHNOLOGY LIMITED
Id
GB-COH-02831215

Identifier

Scheme
GB-COH
Id
02831215

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJCY-7652-TRVN

Address

Street Address
Suite 203, Bedford Heights Brickhill Drive
Locality
Bedford
Postal Code
MK41 7PH
Country
GB
Country Name
United Kingdom
Region
UKH24

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
32412100
Description
Telecommunications network
Entry 2
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 3
Scheme
CPV
Id
64200000
Description
Telecommunications services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02831215
Name
NETCALL TECHNOLOGY LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Options
Yes
Above Threshold
Yes
Date Signed
6 Jul 2026, 00:00
No Agreed Metrics Rationale
There are agreed service SLAs in place as part of the agreement with the supplier.

Period

Starts
6 Jul 2026, 00:00
Ends
31 Mar 2029, 23:59

Options

Description
Contract variations may be required if within budget and meeting regulations.

Value

Including VAT
347,007.6
Currency
GBP

Documents

Entry 1
Id
065715-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
13 Jul 2026, 15:36
Format
text/html

Recorded locations

  • Buyer location · Sheffield · UKE32 · S1 2BQ · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 021875-2026Transparency notice on Find a Tender ·
  2. 059208-2026Contract award notice on Find a Tender ·
  3. 065715-2026Contract details notice on Find a Tender ·