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PROCUREMENT OPPORTUNITY

Unified Comms Audiocodes for SYP and HP

South Yorkshire Mayoral Combined Authority · award, contract

Tender information last checkedLast checked 3 Oct 2026, 22:57.

Opportunity overview

Unified Communications Audiocodes, modernising the existing analogue back-office telephony systems within SYP and HP by integrating external voice capabilities into Microsoft Teams. This initiative will replace legacy analogue ISDN lines with modern digital connectivity.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Insight Direct (UK) Ltd

Matched by number
Contract value
£459.7k
Awarded
Not supplied
Contract signed
11 Mar 2026
Award ID
021859-2026-1
Status
active
Identifier
GB-COH 02579852
Location
Sheffield, UK, United Kingdom

Classification

  • CPV48000000 — Software package and information systems

Lots

  • The Unified Communications Project aims to modernise the existing analogue back-office telephony systems within SYP and HP by integrating external voice capabilities into Microsoft Teams. This initiative will replace legacy analogue ISDN lines with modern digital connectivity. Transition call detail recording (CDR) from Tiger Prism to its Teams-compatible application and deliver a fully integrated telephony solution within the Microsoft Teams environment.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-066764
Status
complete
Main Procurement Category
goods
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
DIRECT AWARD OPTION VIA CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
48000000
Description
Software package and information systems

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
The Unified Communications Project aims to modernise the existing analogue back-office telephony systems within SYP and HP by integrating external voice capabilities into Microsoft Teams. This initiative will replace legacy analogue ISDN lines with modern digital connectivity. Transition call detail recording (CDR) from Tiger Prism to its Teams-compatible application and deliver a fully integrated telephony solution within the Microsoft Teams environment.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKE

Buyer, suppliers and contacts

Organisation 1
Name
South Yorkshire Mayoral Combined Authority
Id
GB-FTS-143382

Identifier

Legal Name
South Yorkshire Mayoral Combined Authority
No Identifier Rationale
notOnAnyRegister

Address

Street Address
11 Broad Street West
Locality
Sheffield
Region
UKE32
Postal Code
S12BQ
Country Name
United Kingdom

Contact

Name
Paul Armstrong

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
03
Description
Public order and safety
Organisation 2
Name
Insight Direct (UK) Ltd
Id
GB-COH-02579852

Identifier

Legal Name
Insight Direct (UK) Ltd
Id
02579852
Scheme
GB-COH

Address

Locality
Sheffield
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
South Yorkshire Police
Id
GB-FTS-102708

Identifier

Legal Name
South Yorkshire Police

Address

Locality
Sheffield
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
021859-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-02579852
Name
Insight Direct (UK) Ltd

Contracts and changes

Entry 1
Id
021859-2026-1
Award ID
021859-2026-1
Status
active
Date Signed
11 Mar 2026, 00:00

Value

Amount
459,663.54
Currency
GBP

Recorded locations

  • Buyer location · Sheffield · UKE32 · S12BQ · United Kingdom
  • Delivery location · UKE

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 021859-2026award, contract ·