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PROCUREMENT OPPORTUNITY

National Highways and Transport Network NHT Public Satisfaction Surveys

Hampshire County Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 20:37.

Opportunity overview

The NHT survey is a nationally recognised survey that collects the public's views on different aspects of highway and transport services provided by local authorities and measures public satisfaction. It is the only national survey of its type. The results of the satisfaction surveys are then analysed and benchmarked against all the other local authority members. The survey has been developed by the NHT and the entire process of data collection, data analysis and benchmarking is undertaken by the NHT. The information is then provided to HCC via their web platform. The raw data is also supplied in Excel format. The postal survey is sent out to a representative sample of random households in Hampshire over the summer months.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

BUILDING SOFTWARE LIMITED

Matched by number
Contract value
£50k
Awarded
Not supplied
Contract signed
29 Mar 2026
Including VAT
£60k
Award ID
1
Status
active
Identifier
GB-COH 03117419
Location
Tiverton, UKK43, EX16 7EJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
UN28871
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
This is the only highway public satisfaction survey with analysed outputs available on the market that can be compared and benchmarked against other local highway authorities. No other suppliers within the market provide this service. Procurement Act 2023, which permits direct awards where justified as a "special case" (Para 6, Schedule 5 PA 2023). This paragraph requires that: There is an absence of competition for technical reasons - as Building Software Limited is the only provider capable of providing these Services; and There are no reasonable alternatives - this form of national survey is the only one of its type and used by the majority of local highway authorities, therefore allowing benchmarking against other local highway authorities.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Hampshire County Council
Id
GB-PPON-PBHM-7586-PWLP

Identifier

Scheme
GB-PPON
Id
PBHM-7586-PWLP

Address

Street Address
The Castle, High Street
Locality
Winchester
Postal Code
SO23 8UJ
Country
GB
Country Name
United Kingdom
Region
UKJ36

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
BUILDING SOFTWARE LIMITED
Id
GB-COH-03117419

Identifier

Scheme
GB-COH
Id
03117419

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PQCC-4852-GDRP

Address

Street Address
Unit 6 Swallow Court
Locality
Tiverton
Postal Code
EX16 7EJ
Country
GB
Country Name
United Kingdom
Region
UKK43

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79342311
Description
Customer satisfaction survey

Delivery locations

Entry 1
Region
UKJ3
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-03117419
Name
BUILDING SOFTWARE LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
National Highways and Transport Network NHT Public Satisfaction Surveys
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
30 Mar 2026, 00:00

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2028, 23:59
Max Extent Date
31 Mar 2029, 23:59

Renewal

Description
The option to take up an additional 12months.

Value

Including VAT
60,000
Amount
50,000
Currency
GBP

Documents

Entry 1
Id
035493-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
20 Apr 2026, 10:40
Format
text/html

Recorded locations

  • Buyer location · Winchester · UKJ36 · SO23 8UJ · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 021829-2026Transparency notice on Find a Tender ·
  2. 022458-2026Contract award notice on Find a Tender ·
  3. 035493-2026Contract details notice on Find a Tender ·