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PROCUREMENT OPPORTUNITY

The Servicing, Maintenance & Repair of Domestic Lifts & Hoists Contract

London Borough of Hillingdon · Contract details notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 16:50.

Opportunity overview

The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing and maintenance of Stairlifts, Home lifts (Through floor-lifts, Vertical lifts and Wheelchair lifts) and hoists ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock clients of circa 450 assets covering General Needs Housing, Sheltered Housing, Supported Housing, Corporate sites and private dwellings where required. The contractor will provide a planned servicing regime and reactive maintenance for repair and replacement as well as to undertake small works projects up to an approved threshold value for the asset types as stipulated. The anticipated contract duration will be 3 years with options to extend for a further 2+2 years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CARETECH UK LIMITED

Matched by number
Contract value
£749k
Awarded
Not supplied
Contract signed
18 Aug 2026
Including VAT
£898.8k
Award ID
1
Status
active
Identifier
GB-COH 03638958
Location
Leigh On Sea, UKH31, SS9 2UJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-066703
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Hillingdon
Id
GB-PPON-PHZZ-4724-NYPH

Identifier

Scheme
GB-PPON
Id
PHZZ-4724-NYPH

Address

Street Address
Civic Centre
Locality
Uxbridge
Postal Code
UB8 1UW
Country
GB
Country Name
United Kingdom
Region
UKI74

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
CARETECH UK LIMITED
Id
GB-COH-03638958

Identifier

Scheme
GB-COH
Id
03638958

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PCNJ-2132-ZCBR

Address

Street Address
1386 London Road
Locality
Leigh On Sea
Postal Code
SS9 2UJ
Country
GB
Country Name
United Kingdom
Region
UKH31

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
33192600
Description
Lifting equipment for health care sector
Entry 2
Scheme
CPV
Id
42400000
Description
Lifting and handling equipment and parts
Entry 3
Scheme
CPV
Id
44115600
Description
Stairlifts
Entry 4
Scheme
CPV
Id
50750000
Description
Lift-maintenance services

Delivery locations

Entry 1
Region
UKI74
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-03638958
Name
CARETECH UK LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
19 Aug 2026, 00:00

Period

Starts
1 Sept 2026, 00:00
Ends
31 Aug 2029, 23:59
Max Extent Date
31 Aug 2033, 23:59

Renewal

Description
The anticipated contract duration will be three (3) years with options to extend for a further Two (2) + Two (2) years subject to performance and the needs of the business.

Options

Description
The contractor will provide a planned servicing regime and reactive maintenance for repair and replacement as well as undertaking small works projects up to an approved value for the asset types as stipulated. The value of the contract will flux depending on the number of assets removed / added to the contract over its lifetime.

Value

Including VAT
898,800
Amount
749,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
First Time Fix
Description
First Time Fix Target 90%

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
Periodic Servicing & Compliance Inspections Completed in time
Description
Periodic Servicing & Compliance Inspections Completed in time Target 100%

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
Attendance within Response Times
Description
Attendance within Response Times Target 100%

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Documents

Entry 1
Id
087191-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
15 Sept 2026, 11:08
Format
text/html

Recorded locations

  • Buyer location · Uxbridge · UKI74 · UB8 1UW · United Kingdom

Notice and amendment history

4 published notice versions reviewed by ProcuraAxis.

4 VERSIONS
  1. 021665-2026Preliminary market engagement notice on Find a Tender ·
  2. 027576-2026Tender notice on Find a Tender ·
  3. 064536-2026Contract award notice on Find a Tender ·
  4. 087191-2026Contract details notice on Find a Tender ·