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PROCUREMENT OPPORTUNITY

Pay and Display Machine Maintenance and Associated Back-office System and Hardware Upgrades

Herefordshire Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 09:12.

Opportunity overview

Contract for maintenance and hardware upgrades for the council's existing stock of 73 pay and display machines. To Include associated back-office system

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

METRIC GROUP LIMITED

Matched by number
Contract value
£185.7k
Awarded
Not supplied
Contract signed
23 Jul 2026
Including VAT
£222.9k
Award ID
1
Status
active
Identifier
GB-COH 02560839
Location
Swindon, UKK14, SN5 7AD, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0666c3
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Herefordshire Council currently owns 73 pay and display machines of varying age for its off-street and on-street car parks within Herefordshire. A recent review of the machines, manufactured and maintained by Metric Group Ltd, has found that most are anticipated to have a few years of operational use remaining. The council therefore needs to ensure continued maintenance of the existing machines and associated back-office system, as well as a number of hardware upgrades. Appointing a new supplier would require either wholesale replacement or significant overhauls to the existing machines, resulting in wasted utility of the current stock and disproportionate costs and operational disruption. This award is being made under section 41(1)(a) of the Procurement Act 2023 with reference to Schedule 5. Paragraph 6 of Schedule 5 provides that a direct award is permitted when: "The following conditions are met in relation to the public contract: (a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required; and (b) there are no reasonable alternatives to those goods, services or works." Paragraph 7 of Schedule 5 provides that a direct award is permitted when: "The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where: (a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works; and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance."

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons
Entry 2
Id
additionalRepeatExtensionPartialReplacement

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Herefordshire Council
Id
GB-PPON-PDTG-2978-LHCN

Identifier

Scheme
GB-PPON
Id
PDTG-2978-LHCN

Address

Street Address
Herefordshire Council, Plough Lane
Locality
Hereford
Postal Code
HR4 0LE
Country
GB
Country Name
United Kingdom
Region
UKG11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
METRIC GROUP LIMITED
Id
GB-COH-02560839

Identifier

Scheme
GB-COH
Id
02560839

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PQNJ-4253-CWMV

Address

Street Address
Metric House Westmead Drive
Locality
Swindon
Postal Code
SN5 7AD
Country
GB
Country Name
United Kingdom
Region
UKK14

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
38730000
Description
Parking meters
Entry 2
Scheme
CPV
Id
98351000
Description
Car park management services

Delivery locations

Entry 1
Region
UKG11
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02560839
Name
METRIC GROUP LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
24 Jul 2026, 00:00

Period

Starts
24 Jul 2026, 00:00
Ends
23 Jul 2029, 23:59
Max Extent Date
23 Jul 2030, 23:59

Renewal

Description
One optional extension of up to 12 months

Options

Description
Option to purchase additional replacement parts where not included under the maintenance agreement.

Value

Including VAT
222,854
Amount
185,712
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Mobilisation Milestones
Entry 2
Id
2
Title
Service Downtime

Documents

Entry 1
Id
073400-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
3 Aug 2026, 17:33
Format
text/html

Recorded locations

  • Buyer location · Hereford · UKG11 · HR4 0LE · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 021536-2026Transparency notice on Find a Tender ·
  2. 021540-2026Contract award notice on Find a Tender ·
  3. 073400-2026Contract details notice on Find a Tender ·