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PROCUREMENT OPPORTUNITY

RFI - TRAIN OPERATIONS OPTIMISATION AND PERFORMANCE MANAGEMENT SUITE

FIRST GREATER WESTERN LIMITED · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 00:57.

Opportunity overview

Project Executive Summary First Avanti West Coast & First Greater Western Limited rely on a suite of operational systems, Tracsis (Train Tracs, Tracs RS, Tracs Roster), Bugle, and Acumen that underpin crew planning, diagramming, delay attribution, and performance reporting. This document provides a consolidated specification of these systems to support internal governance, DfT requirements, and upcoming commercial decisions. Purpose of the RFI Event Establish a clear record of system functionality and architecture. Support market testing, RFI preparation, and vendor evaluation. Enable informed decisions about system renewal, replacement, or improvement. Highlight system constraints and operational dependencies. System landscape at a glance Tracsis Suite Train Tracs - optimised crew diagramming, constraints, scenario modelling. Tracs RS - optimised stock diagramming, constraints, scenario modelling. Tracs Roster - compliant roster production, base roster optimisation. Bugle TRUST data imports, incident review, delay attribution, and reporting. Acumen Performance reporting, trend analysis, and data exports for BI tools. All systems rely heavily on file‑based data movement, with limited modern integration options. Estimated Annual Spend = C£1.1m (Combined for both GWR & AWC) First is issuing this Request for Information (RFI) to explore prospective suppliers capable of delivering a comprehensive Train Operations Optimisation and Performance Management Suite; this RFI is for information‑gathering purposes only and does not constitute any commitment by First to enter into a contract.

Classification

  • CPV48100000 — Industry specific software package
  • CPV72212140 — Railway traffic control software development services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
FG003095
Main Procurement Category
goods
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Starts
10 Mar 2026, 00:00
Ends
10 Apr 2026, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 2
Scheme
CPV
Id
72212140
Description
Railway traffic control software development services

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
RFI Procurement Lead:- Ejaz Kamal E-Mail: - ejaz.kamal@firstrail.com Mobile:- +44 7815 480 816 All interested suppliers are advised to contact the procurement lead at the email address provided above; upon receipt, the procurement lead will grant access to the RFI documentation via the First Sourcing Portal (Wax Digital). Prospective suppliers must provide full company details, along with the contact information of the individual who will be responsible for submitting the RFI response. Kindly submit your interest to access the RFI by 20-03-2026 max.
Due
20 Mar 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
020885-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
9 Mar 2026, 13:02
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
FIRST GREATER WESTERN LIMITED
Id
GB-COH-05113733

Identifier

Scheme
GB-COH
Id
05113733

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PXVG-2764-GZCQ

Address

Street Address
Milford House 1 Milford Street
Locality
Wiltshire
Postal Code
SN1 1HL
Country
GB
Country Name
United Kingdom
Region
UKK14

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
privateUtility
Description
Private utility
Organisation 2
Name
FIRST TRENITALIA WEST COAST RAIL LIMITED
Id
GB-COH-10349442

Identifier

Scheme
GB-COH
Id
10349442

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGLQ-8629-CMPG

Address

Street Address
8th Floor The Point
Locality
London
Postal Code
W2 1AF
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking
Organisation 3
Name
FIRST RAIL HOLDINGS LIMITED
Id
GB-COH-05154485
Role Details
First Rail Procurement is managing the RFI event on behalf of GWR & AWC.

Identifier

Scheme
GB-COH
Id
05154485

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PPVJ-1479-GGLX

Address

Street Address
8th Floor The Point
Locality
London
Postal Code
W2 1AF
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

procuringEntity
processContactPoint

Details

Recorded locations

  • Buyer location · Wiltshire · UKK14 · SN1 1HL · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 020885-2026Preliminary market engagement notice on Find a Tender ·