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PROCUREMENT OPPORTUNITY

Microsoft ESA/SCE Renewal

Financial Ombudsman Service · award, contract

Tender information last checkedLast checked 4 Oct 2026, 02:42.

Opportunity overview

Renewal of our Microsoft ESA and SCE agreements for a period of three years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Phoenix Software Limited

Matched by exact name
Contract value
£17.6m
Awarded
Not supplied
Contract signed
1 Mar 2026
Award ID
019982-2026-1
Status
active
Location
Pocklington, UKE21, United Kingdom

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses, Teams, Power BI, and Azure services.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06632f
Status
complete
Main Procurement Category
goods
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Use of existing framework agreement under PCR2015 (CCS TePAS 2/RM6098)

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
48000000
Description
Software package and information systems

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses, Teams, Power BI, and Azure services.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Price
Type
quality
Description
100
Criterion 2
Type
price
Description
100

Options

Description
Addition of additional SKUs and quantities of products following annual true up/down exercises.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI

Buyer, suppliers and contacts

Organisation 1
Name
Financial Ombudsman Service
Id
GB-FTS-21382

Identifier

Legal Name
Financial Ombudsman Service

Address

Street Address
Exchange Tower, Harbour Exchange Square,
Locality
London
Region
UKI
Postal Code
E14 9SR
Country Name
United Kingdom

Contact

Telephone
+44 8000234567

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
04
Description
Economic affairs
Organisation 2
Name
Phoenix Software Limited
Id
GB-FTS-115682

Identifier

Legal Name
Phoenix Software Limited

Address

Locality
Pocklington
Region
UKE21
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Financial Ombudsman Service
Id
GB-FTS-132669

Identifier

Legal Name
Financial Ombudsman Service

Address

Street Address
Exchange Tower
Locality
London
Postal Code
E14 9SR
Country Name
United Kingdom

Contact

Roles

reviewBody

Award information

Award 1
Id
019982-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-115682
Name
Phoenix Software Limited

Contracts and changes

Entry 1
Id
019982-2026-1
Award ID
019982-2026-1
Status
active
Date Signed
1 Mar 2026, 00:00

Value

Amount
17,550,000
Currency
GBP

Recorded locations

  • Buyer location · London · UKI · E14 9SR · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 019982-2026award, contract ·