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PROCUREMENT OPPORTUNITY

Framework and Services Agreement for the Provision of Agency Support for Cumberland Care

Cumberland Council · Tender notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 01:41.

Opportunity overview

Cumberland Council is procuring a closed Framework for the Provision of Agency Support for Cumberland Care. Cumberland Council is implementing this Framework to address staffing shortfalls in its in-house adult social care services "Cumberland Care". This procurement will establish a closed Framework Agreement. Suppliers must note that there will only be one opportunity to join the Framework. Once the Framework is awarded, no further suppliers will be admitted during its term. Cumberland Care Services include: • Residential care homes • Reablement and domiciliary care • Supported living • Day services • Extra care housing • Shared Lives schemes These services support adults aged 18 and over who require care due to physical disabilities, learning disabilities, mental health needs, or age-related conditions, including dementia. The framework will enable the Council to recruit the following roles, but is not limited to; • Support Workers • Senior Support Workers • Registered Nurses The Provider must maintain sufficient capacity to respond to planned and urgent cover and ensure 24/7/365 contact. At Framework commencement, the Provider will supply a single telephone number and single mailbox for all requests and escalations. The provider will deliver services across the Cumberland Council area. Services will be available throughout the year, including days, evenings, nights (also, staff may be required on a waking night and sleeping night basis), weekends and Bank Holidays, as required. Demand will be variable and depend on need. The council proposes to enter into the contract for an initial term of 30 months with the successful tenderer(s). There are no optional extensions available. If the contract runs for the initial term only it will end on 30th April 2029. The contract value for the initial term is £4750000 excluding VAT. The contract value for the initial term, potential uplifts is £4750000 excluding VAT. This figure is indicative only as the uplifts are not guaranteed. If the council implements uplift, this will be confirmed with the successful suppliers in advance.

Classification

  • CPV79624000 — Supply services of nursing personnel
  • CPV85300000 — Social work and related services

Lots

  • Lot 1£4.8m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0661d4
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
For further information please read the Invitation to Tender (ITT) and its appendices Clarification questions can be asked on The Chest messaging section. https://www.the-chest.org.uk You should take note of the deadlines in the Procurement Timetable, which is in the ITT. All bids must be received electronically via The Chest by the deadline stated in the Invitation to Tender (ITT). Any clarifications about the tender must be sent via messaging on The Chest by the deadline stated in the ITT.

Legal basis

Id
2023/54
Scheme
UKPGA

Techniques

Has Framework Agreement
Yes

Framework Agreement

Method
withReopeningCompetition
Type
closed
Description
This procurement will establish a closed Framework Agreement. Suppliers must note that there will only be one opportunity to join the Framework. Once the Framework is awarded, no further suppliers will be admitted during its term.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
12 Aug 2026, 10:00

Enquiry period

Ends
5 Aug 2026, 10:00

Expected award period

Ends
21 Sept 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active

Value

Including VAT
5,700,000
Amount
4,750,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price
Description
Providers will be ranked based on their submitted rates for each job function. The lowest price in each category will receive the maximum points available, and all other bids will be scored proportionately using the formula: Score = (Lowest Cost/Provider Cost) × Points are weighted to the rates which the Council expects to order the most . Providers will have set hourly rates (submitted at tender stage) for the duration of the Framework. Prices must be inclusive of all costs, (labour, equipment, materials, transport, administration, operating costs, overhead charges, profit, other costs, expenses, travel, National Insurance and pension contributions. Suppliers may bid for one, two, or all three job roles. For each job role submitted, bidders must provide rates for all shift types, Weekday, Weekend and Bank Holiday. A bid that does not include rates for all three shift types for a particular job role will be excluded from evaluation for that job role.

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
The quality score must achieve a total consensus score of above 2 for each quality question otherwise the bid will be excluded for not reaching an acceptable quality standard.

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Nov 2026, 00:00
Ends
30 Apr 2029, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79624000
Description
Supply services of nursing personnel
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKD1
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
066179-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
14 Jul 2026, 13:27
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Cumberland Council
Id
GB-PPON-PJGX-9191-DYLV

Identifier

Scheme
GB-PPON
Id
PJGX-9191-DYLV

Address

Street Address
Cumbria House, 107-117 Botchergate
Locality
Carlisle
Postal Code
CA1 1RD
Country
GB
Country Name
United Kingdom
Region
UKD12

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Carlisle · UKD12 · CA1 1RD · United Kingdom
  • Delivery location · UKD1 · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 019357-2026Preliminary market engagement notice on Find a Tender ·
  2. 027320-2026Preliminary market engagement notice on Find a Tender ·
  3. 066179-2026Tender notice on Find a Tender ·