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Preliminary Market Engagement for Homeline and Technology for Independence (T4I): Exploration of Future Service Delivery Options

Swindon Borough Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 14:21.

Opportunity overview

Swindon Borough Council is exploring alternative delivery models for its Homeline Service (Homeline and Homeline Plus) and, for some options, the Technology for Independence (T4I) service. The purpose of this background is to provide suppliers with sufficient context to support meaningful and informed responses. The anticipated contract value is expected to exceed £3 million. The proposed contract duration is three (3) years, with the provision for up to three (3) optional one-year extensions at the Council’s discretion. Where alternative delivery models are being considered, this may include models in which the provider is contracted and paid directly by the Council, as well as models where income is derived wholly or partly from charges paid by service users (for example, under a concession-style arrangement). Further detail is provided below to support suppliers in understanding the current charging approach and to inform responses relating to financial and commercial models. Preliminary Market Engagement This market engagement is intended to support and improve understanding of delivery models, feasibility, risks and indicative costs. Suppliers are asked to review the background information and complete the Supplier Questionnaire in full for any option(s) or functions they are able to deliver and to clearly state any functions they cannot deliver. This will help the council assess its options, such as whether to commission a whole single service, or to separate out some of the functions, or whether to allow consortium of bidders. Responses should be evidence-based where possible and include clear assumptions. Following submission, the Council may analyse themes across responses and may invite some suppliers to participate in optional follow-up clarification discussions to explore aspects of their responses in more depth. Any information obtained through these clarification discussions will be anonymised and shared in summary form with all participants to ensure transparency and equal access to information. Participation in this process is voluntary and does not form part of a procurement process, nor does it create any obligation on the Council or on participating organisations. The information gathered will be used solely to inform future service planning. To see full details about the Homeline and Technology for Independence (T4I) service please see the specification. This Preliminary Market Engagement exercise does not constitute a call for competition and does not commit the Council to any future procurement process. The information gathered will be used solely to inform service design and future commissioning considerations. The Council thanks suppliers in advance for their time and engagement. DN807428

Classification

  • CPV85100000 — Health services
  • CPV98300000 — Miscellaneous services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-066156
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Additional Procurement Categories

goods

Special regime

lightTouch

Communication

Future Notice Date
22 May 2026, 23:59

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Contract period

Starts
1 Mar 2027, 00:00
Ends
28 Feb 2030, 23:59
Max Extent Date
28 Feb 2033, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services
Entry 2
Scheme
CPV
Id
98300000
Description
Miscellaneous services

Delivery locations

Entry 1
Region
UKK14
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Swindon Borough Council is the local authority for the Borough of Swindon in Wiltshire, responsible for delivering a wide range of public services including education, social care, housing, waste management, planning, highways and environmental services. Established as a unitary authority in 1997, the Council serves a population of over 200,000 residents and operates as a significant public-sector organisation and commissioner of services. Its strategic direction is guided by the Swindon Plan, which focuses on building a fairer, better and greener Swindon, with priorities centred on reducing inequality, supporting economic growth, improving outcomes for residents and addressing climate challenges. For more information on our plan please visit our website. Swindon Borough Council is exploring alternative delivery models for its Homeline Service (Homeline and Homeline Plus) and, for some options, the Technology for Independence (T4I) service. The purpose of this background is to provide suppliers with sufficient context to support meaningful and informed responses to the soft market testing questions. Preliminary Market Engagement Swindon Borough Council invites supplier's to contribute to a preliminary market engagement in relation to the Homeline and Technology for Independence (T4I): Exploration of Future Service Delivery Options and would welcome views on the questions set out in the questionnaire. The intention is to invite supplier feedback to help shape the final specification and commercial model to ensure the tender delivers the optimum outcomes for the Council. The anticipated total contract value is expected to exceed £3 million. The proposed contract duration is three (3) years, with the provision for up to three (3) optional one-year extensions at the Council’s discretion. Responses should be evidence-based where possible and include clear assumptions. Following submission, the Council may analyse themes across responses and may invite some suppliers to optional follow-up clarification discussions to explore aspects of their responses in more depth. Participation in this process is voluntary and does not form part of a procurement process, nor does it create any obligation on the Council or on participating organisations. The information gathered will be used solely to inform future service planning. The closing date for response sand submission through the portal is 1 April 2026 at 15:00. The Council will host an optional supplier engagement event during the preliminary market engagement submission period. This event will provide interested suppliers with the opportunity to seek clarification on the background information and scope, and to ask questions to support informed and consistent responses. The event will take place on 23 March 2026, from 10:00 am to 13:00pm, and is available for both in person (on Council premises) or virtual (Microsoft Teams) attendance. Further details for registration are included within the attachments. To see full details about the Homeline and Technology for Independence (T4I) service please see the specification. This Preliminary Market Engagement exercise does not constitute a call for competition and does not commit the Council to any future procurement process. The information gathered will be used solely to inform service design and future commissioning considerations. The Council thanks suppliers in advance for their time and engagement. DN807428
Due
1 Apr 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
019120-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
3 Mar 2026, 15:44
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Swindon Borough Council
Id
GB-PPON-PNPT-6195-XDWV

Identifier

Scheme
GB-PPON
Id
PNPT-6195-XDWV

Address

Street Address
Civic Offices, Euclid St
Locality
Swindon SN1 2JH
Postal Code
SN1 2JH
Country
GB
Country Name
United Kingdom
Region
UKK14

Contact

Name
Mrs. Carolyn Wakeman

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Swindon SN1 2JH · UKK14 · SN1 2JH · United Kingdom
  • Delivery location · UKK14 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 019120-2026Preliminary market engagement notice on Find a Tender ·