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PROCUREMENT OPPORTUNITY

Talking Therapies Self-Referral Chatbot

Midlands Partnership University NHS Foundation Trust · award, contract

Tender information last checkedLast checked 4 Oct 2026, 16:41.

Opportunity overview

Midlands Partnership University NHS Foundation Trust is commissioned to provide Talking Therapies services in Shropshire and Telford & Wrekin. The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. This procurement is for the provision of such services. The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Limbic Limited

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
8 Feb 2026
Award ID
018850-2026-1-1
Status
active
Identifier
11093861
Location
London, UKG2, EC1V 2NX, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • Midlands Partnership University NHS Foundation Trust is commissioned to provide Talking Therapies services in Shropshire and Telford & Wrekin. The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. This procurement is for the provision of such services. MPFT intends to award a contract to an existing provider following direct award process C The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29. Additional information: The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. MPFT intends to award a contract to an existing provider following direct award process C. The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
RRE-01483
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Review Details
All appeals should be raised in line with the prevailing legislation.
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be sent to Hilary Wood - procurement@mpft.nhs.uk The decision makers are Jeanett Larsen and Hilary Wood Conflict of interest forms have been completed by individuals within MPFT and by the supplier - no conflicts of interests have been declared. The provider has been assessed against 1. Quality and Innovation 40%, 2. Value 20%, 3. Integration, Collaboration and Service Sustainability 15%, 4. Improving access, reducing health inequalities and facilitating choice 15%, and 5. Social Value 10%. The provider was able to adequately demonstrate that they fulfilled the required criteria.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_REPETITION_EXISTING
Description
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive

Lots and requirements

Entry 1
Id
1
Description
Midlands Partnership University NHS Foundation Trust is commissioned to provide Talking Therapies services in Shropshire and Telford & Wrekin. The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. This procurement is for the provision of such services. MPFT intends to award a contract to an existing provider following direct award process C The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29. Additional information: The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. MPFT intends to award a contract to an existing provider following direct award process C. The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
100

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG2

Delivery Location

Description
Shropshire and Telford & Wrekin

Buyer, suppliers and contacts

Organisation 1
Name
Midlands Partnership University NHS Foundation Trust
Id
GB-FTS-97610

Identifier

Legal Name
Midlands Partnership University NHS Foundation Trust
Id
na

Address

Street Address
Trust HQ, Corporation Street,
Locality
Stafford
Region
UKG2
Postal Code
ST16 3AG
Country Name
United Kingdom

Contact

Name
Hilary Wood

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Limbic Limited
Id
GB-FTS-175897

Identifier

Legal Name
Limbic Limited
Id
11093861

Address

Street Address
128 City Road
Locality
London
Region
UKG2
Postal Code
EC1V 2NX
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
Midlands Partnership University NHS Foundation Trust
Id
GB-FTS-175898

Identifier

Legal Name
Midlands Partnership University NHS Foundation Trust

Address

Street Address
Trust HQ, St Georges Hospital, Corporation Street
Locality
Stafford
Postal Code
ST16 3AG
Country Name
United Kingdom

Contact

Roles

reviewBody
reviewContactPoint

Award information

Award 1
Id
018850-2026-1-1
Title
Talking Therapies Self-Referral Chatbot
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-175897
Name
Limbic Limited

Contracts and changes

Entry 1
Id
018850-2026-1-1
Award ID
018850-2026-1-1
Title
Talking Therapies Self-Referral Chatbot
Status
active
Date Signed
8 Feb 2026, 00:00

Recorded locations

  • Buyer location · Stafford · UKG2 · ST16 3AG · United Kingdom
  • Delivery location · UKG2

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 018850-2026award, contract ·