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Careline Proof of Life and Wellbeing Monitoring Technologies Preliminary Market Engagement

North Hertfordshire District Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 17:27.

Opportunity overview

North Hertfordshire District Council is undertaking Preliminary Market Engagement to explore market capability relating to technologies that support proof of life and wellbeing monitoring within domestic settings as part of its digital Careline service. The Council’s telecare provision is evolving in response to digital transition and seeks insight into solutions capable of providing non-intrusive activity monitoring that enables confirmation of meaningful resident activity, including morning mobilisation where appropriate, supports exception-based safeguarding and integrates with Alarm Receiving Centre operations through digital telecare signalling approaches including SCAIP where applicable. This engagement will obtain supplier insight across technical, operational and commercial areas including scalable deployment models across varied housing environments, lifecycle management considerations such as installation, maintenance and battery performance, indicative per-service-user lifecycle cost drivers, innovation opportunities that reduce false inactivity alerts, market barriers affecting SME participation and privacy and proportionality considerations associated with wellbeing monitoring technologies. Engagement will be conducted through written supplier responses and clarification activity managed via the Council’s electronic tendering system. North Hertfordshire District Council uses the In-Tend e-tendering platform for all procurement activities, including Preliminary Market Engagement, and suppliers wishing to participate must submit their responses via the Supply Hertfordshire portal https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home . Suppliers must be registered on the portal to submit a response and may use existing login credentials where already registered, with a password reminder facility available via the portal homepage if required. Technical assistance relating to portal access or submission is available via the In-Tend Helpdesk on 0845 557 8079 or at support@in-tend.com. This engagement is undertaken for information gathering purposes only and does not constitute a call for competition or commitment to procure.

Classification

  • CPV33195000 — Patient-monitoring system
  • CPV35121700 — Alarm systems
  • CPV72222300 — Information technology services
  • CPV79711000 — Alarm-monitoring services
  • CPV85311100 — Welfare services for the elderly

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NHDC01117489
Main Procurement Category
goods
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
15 Aug 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes

Contract period

Starts
31 Aug 2026, 00:00
Ends
30 Aug 2027, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
33195000
Description
Patient-monitoring system
Entry 2
Scheme
CPV
Id
35121700
Description
Alarm systems
Entry 3
Scheme
CPV
Id
72222300
Description
Information technology services
Entry 4
Scheme
CPV
Id
79711000
Description
Alarm-monitoring services
Entry 5
Scheme
CPV
Id
85311100
Description
Welfare services for the elderly

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
As per procurement documents available at Supply Hertfordshire https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home
Due
13 Apr 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
018149-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
27 Feb 2026, 16:54
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
North Hertfordshire District Council
Id
GB-PPON-PDWC-9574-WBPY

Identifier

Scheme
GB-PPON
Id
PDWC-9574-WBPY

Address

Street Address
Council Offices, Gernon Road
Locality
Letchworth Garden City
Postal Code
SG6 3JF
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Letchworth Garden City · UKH23 · SG6 3JF · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 018138-2026Preliminary market engagement notice on Find a Tender ·
  2. 018149-2026Preliminary market engagement notice on Find a Tender ·