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PROCUREMENT OPPORTUNITY

SaaS Respond - Annual Licence, Support and Maintenance

City of Bradford Metropolitan District Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 17:37.

Opportunity overview

This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

APTEAN LIMITED

Matched by exact name
Contract value
£84.9k
Awarded
Not supplied
Contract signed
27 Feb 2026
Including VAT
£101.9k
Award ID
1
Status
active
Location
Lichfield, UKG24, WS13 8RZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
EX2073
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
City of Bradford Metropolitan District Council
Id
GB-PPON-PBWW-4714-TBHN

Identifier

Scheme
GB-PPON
Id
PBWW-4714-TBHN

Address

Street Address
City Hall, Centenary Square
Locality
Bradford
Postal Code
BD1 1HX
Country
GB
Country Name
United Kingdom
Region
UKE41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
APTEAN LIMITED
Id
GB-FTS-156326

Address

Street Address
Lincoln House, Wellington Crescent, Fradley Park
Locality
Lichfield
Postal Code
WS13 8RZ
Country
GB
Country Name
United Kingdom
Region
UKG24

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48218000
Description
License management software package
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKE41
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-FTS-156326
Name
APTEAN LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
SaaS Respond - Annual Licence, Support and Maintenance
Status
active
Above Threshold
No
Date Signed
27 Feb 2026, 00:00

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2029, 23:59

Value

Including VAT
101,930.38
Amount
84,941.98
Currency
GBP

Documents

Entry 1
Id
017989-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
27 Feb 2026, 14:33
Format
text/html

Recorded locations

  • Buyer location · Bradford · UKE41 · BD1 1HX · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 017973-2026Transparency notice on Find a Tender ·
  2. 017984-2026Contract award notice on Find a Tender ·
  3. 017989-2026Contract details notice on Find a Tender ·