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PROCUREMENT OPPORTUNITY

First Greater Western Limited Contract for Maintenance and Support of Automatic Passenger Gate Systems

First Rail Holdings Limited on behalf of First Greater Western Limited · Transparency notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 17:37.

Opportunity overview

The provision of maintenance and support for automatic ticket gates technology for First Greater Western Limited containing propriety software and hardware.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CUBIC TRANSPORTATION SYSTEMS LIMITED

Matched by number
Published award value
£24.2m
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 01381707
Location
Salfords Redhill, UKJ26, RH1 5LA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-065e65
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The maintenance and support contract for our gatelines has been awarded to the original equipment manufacturer (OEM) because they contain proprietary technology and software. Due to the unique nature of these assets, only the OEM possesses the technical expertise and resources required to ensure their optimal performance. The gatelines incorporate proprietary technology specifically designed for their intended application. This technology is not available from other suppliers, making the OEM the only provider capable of delivering maintenance and support services effectively. The gatelines also rely on proprietary software that is integral to their operation. This software controls system performance and includes diagnostic capabilities essential for troubleshooting and repairs. The OEM has exclusive access to technical manuals, updates, support tools, and parts that are not available to third party service providers. This access is critical for effective maintenance and support activities. Engaging the OEM reduces the risk of improper maintenance that could lead to equipment failure, safety hazards, or operational downtime. The OEM's familiarity with the equipment ensures that all maintenance and support procedures follow the manufacturer's standards. Given the proprietary nature of the technology and software, along with the specialised resources and documentation that only the OEM can provide, the business has awarded this contract to the OEM for maintenance and support. This approach protects our business's substantial long term investment in the gatelines and ensures optimal performance and reliability throughout their lifetime.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
First Rail Holdings Limited on behalf of First Greater Western Limited
Id
GB-COH-05154485

Identifier

Scheme
GB-COH
Id
05154485

Address

Street Address
Milford House 1 Milford Street
Locality
Wiltshire
Postal Code
SN1 1HL
Country
GB
Country Name
United Kingdom
Region
UKK14

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
privateUtility
Description
Private utility
Organisation 2
Name
CUBIC TRANSPORTATION SYSTEMS LIMITED
Id
GB-COH-01381707

Identifier

Scheme
GB-COH
Id
01381707

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJPP-2848-LRTL

Address

Street Address
Afc House
Locality
Salfords Redhill
Postal Code
RH1 5LA
Country
GB
Country Name
United Kingdom
Region
UKJ26

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
pending
Main Procurement Category
goods
Above Threshold
Yes
Has Renewal
Yes
Has Options
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
30123100
Description
Ticket-validation machines
Entry 2
Scheme
CPV
Id
45259000
Description
Repair and maintenance of plant
Entry 3
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 4
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
28,997,557
Amount
24,164,631
Currency
GBP

Additional Procurement Categories

services

Suppliers

Supplier 1
Id
GB-COH-01381707
Name
CUBIC TRANSPORTATION SYSTEMS LIMITED

Contract period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
31 Mar 2034, 23:59

Renewal

Description
The contract can be extended for a maximum period of 2 years on a one year + one year basis.

Options

Description
Associated hardware, development, consultancy & other associated equipment.

Related lots

1

Documents

Entry 1
Id
017956-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
27 Feb 2026, 14:04
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
1 Apr 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Wiltshire · UKK14 · SN1 1HL · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 017956-2026Transparency notice on Find a Tender ·