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PROCUREMENT OPPORTUNITY

Enterprise Agents Freshservice

Beyond Housing Limited · award, contract

Tender information last checkedLast checked 4 Oct 2026, 17:38.

Opportunity overview

Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Freshworks Inc

No match
Contract value
£86.7k
Awarded
Not supplied
Contract signed
27 Feb 2026
Award ID
017950-2026-1-1
Status
active
Identifier
GB-COH 33-121-8825
Location
San Mateo, US, A 94403, United States

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14) to procure Enterprise agents, Assets packet and SupportValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
BH-2026-FW-059
Status
complete
Main Procurement Category
goods
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Contract awarded via Gcloud14 framework as call off contract

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
48000000
Description
Software package and information systems

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14) to procure Enterprise agents, Assets packet and Support
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKE

Buyer, suppliers and contacts

Organisation 1
Name
Beyond Housing Limited
Id
GB-MPR-RS007814

Identifier

Legal Name
Beyond Housing Limited
Id
RS007814
Scheme
GB-MPR

Address

Street Address
Brook House, 4 Gladstone Road
Locality
Scarborough
Region
UKE22
Postal Code
YO127BH
Country Name
United Kingdom

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
06
Description
Housing and community amenities
Organisation 2
Name
Freshworks Inc
Id
GB-COH-33-121-8825

Identifier

Legal Name
Freshworks Inc
Id
33-121-8825
Scheme
GB-COH

Address

Street Address
2950 S. Delaware Street, Suite 201,
Locality
San Mateo
Region
US
Postal Code
A 94403
Country Name
United States

Roles

supplier

Details

Scale
large
Organisation 3
Name
High Court of England and Wales
Id
GB-FTS-136

Identifier

Legal Name
High Court of England and Wales

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
017950-2026-1-1
Title
BH-2026-FW-059
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-33-121-8825
Name
Freshworks Inc

Contracts and changes

Entry 1
Id
017950-2026-1-1
Award ID
017950-2026-1-1
Title
BH-2026-FW-059
Status
active
Date Signed
27 Feb 2026, 00:00

Value

Amount
86,664
Currency
GBP

Recorded locations

  • Buyer location · Scarborough · UKE22 · YO127BH · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKE

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 017950-2026award, contract ·