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PROCUREMENT OPPORTUNITY

Provision of Temporary Agency Workers for Northern Ireland Civil Service, Agencies and Non Departmental Public Bodies

Department of Finance · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 03:22.

Opportunity overview

The Northern Ireland Civil Service, Agencies and Non Departmental Public Bodies are seeking to establish a Contract for the provision of temporary Agency Workers with Supplier (s) for the provision of temporary Agency workers. A list of participating bodies can be found on pages 2 to 3 of Schedule 2 Specification.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

The UK Recruitment Co Ltd

Matched by normalised name
Contract value
£1bn
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£1.2bn
Award ID
1
Status
active
Identifier
GB-PPON PRBR-2314-JTGL
Location
London, UKI32, W1D 3QU, United Kingdom

The UK Recruitment Co Ltd

Matched by normalised name
Contract value
£300m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£360m
Award ID
2
Status
active
Identifier
GB-PPON PRBR-2314-JTGL
Location
London, UKI32, W1D 3QU, United Kingdom

JDR RECRUITMENT LIMITED

Matched by exact name
Contract value
£40m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£48m
Award ID
3
Status
active
Identifier
GB-PPON PMMT-1138-JLCL
Location
LONDON, UKI31, EC4M 7AU, United Kingdom

JDR RECRUITMENT LIMITED

Matched by exact name
Contract value
£55m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£66m
Award ID
4
Status
active
Identifier
GB-PPON PMMT-1138-JLCL
Location
LONDON, UKI31, EC4M 7AU, United Kingdom

JDR RECRUITMENT LIMITED

Matched by exact name
Contract value
£2.5m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£3m
Award ID
5
Status
active
Identifier
GB-PPON PMMT-1138-JLCL
Location
LONDON, UKI31, EC4M 7AU, United Kingdom

Staffline Recruitment (NI) Ltd.

Matched by exact name
Contract value
£25m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£30m
Award ID
6
Status
active
Identifier
GB-PPON PPGM-8862-HTPR
Location
BELFAST, UKN06, BT1 3FG, United Kingdom

JDR RECRUITMENT LIMITED

Matched by exact name
Contract value
£3m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£3.6m
Award ID
7
Status
active
Identifier
GB-PPON PMMT-1138-JLCL
Location
LONDON, UKI31, EC4M 7AU, United Kingdom

JDR RECRUITMENT LIMITED

Matched by exact name
Contract value
£13m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£15.6m
Award ID
8
Status
active
Identifier
GB-PPON PMMT-1138-JLCL
Location
LONDON, UKI31, EC4M 7AU, United Kingdom

JDR RECRUITMENT LIMITED

Matched by exact name
Contract value
£5m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£6m
Award ID
9
Status
active
Identifier
GB-PPON PMMT-1138-JLCL
Location
LONDON, UKI31, EC4M 7AU, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated
  • Lot 2Value not stated
  • Lot 3Value not stated
  • Lot 4Value not stated
  • Lot 5Value not stated
  • Lot 6Value not stated
  • Lot 7Value not stated
  • Lot 8Value not stated
  • Lot 9Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ID 6417401
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete
Entry 2
Id
2
Status
complete
Entry 3
Id
3
Status
complete
Entry 4
Id
4
Status
complete
Entry 5
Id
5
Status
complete
Entry 6
Id
6
Status
complete
Entry 7
Id
7
Status
complete
Entry 8
Id
8
Status
complete
Entry 9
Id
9
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Department of Finance
Id
GB-PPON-PVTL-7513-YWVJ

Identifier

Scheme
GB-PPON
Id
PVTL-7513-YWVJ

Address

Street Address
Clare House 303 Airport Road West
Locality
Belfast
Postal Code
BT3 9ED
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-NIR
Description
Northern Irish devolved regulations apply
Organisation 2
Name
CPD Supplies and Services Division
Id
GB-PPON-PVWG-8426-YWXV
Role Details
Construction and Procurement Delivery Supplies and Services Division is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland

Identifier

Scheme
GB-PPON
Id
PVWG-8426-YWXV

Address

Street Address
Clare House 303 Airport Road West
Locality
Belfast
Postal Code
BT3 9ED
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

procuringEntity
processContactPoint
Organisation 3
Name
The UK Recruitment Co Ltd
Id
GB-PPON-PRBR-2314-JTGL

Identifier

Scheme
GB-PPON
Id
PRBR-2314-JTGL

Address

Street Address
33-34 Soho Square
Locality
London
Postal Code
W1D 3QU
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 4
Name
JDR RECRUITMENT LIMITED
Id
GB-PPON-PMMT-1138-JLCL

Identifier

Scheme
GB-PPON
Id
PMMT-1138-JLCL

Address

Street Address
30 Old Bailey
Locality
LONDON
Postal Code
EC4M 7AU
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 5
Name
Staffline Recruitment (NI) Ltd.
Id
GB-PPON-PPGM-8862-HTPR

Identifier

Scheme
GB-PPON
Id
PPGM-8862-HTPR

Address

Street Address
49 Queen's Square
Locality
BELFAST
Postal Code
BT1 3FG
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff
Entry 2
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PRBR-2314-JTGL
Name
The UK Recruitment Co Ltd

Related lots

1
Award 2
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel
Entry 2
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PRBR-2314-JTGL
Name
The UK Recruitment Co Ltd

Related lots

2
Award 3
Id
3
Status
active
Main Procurement Category
services

Items

Item 1
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff
Entry 2
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PMMT-1138-JLCL
Name
JDR RECRUITMENT LIMITED

Related lots

3
Award 4
Id
4
Status
active
Main Procurement Category
services

Items

Item 1
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff
Entry 2
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PMMT-1138-JLCL
Name
JDR RECRUITMENT LIMITED

Related lots

4
Award 5
Id
5
Status
active
Main Procurement Category
services

Items

Item 1
Id
5
Related Lot
5

Additional Classifications

Entry 1
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff
Entry 2
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PMMT-1138-JLCL
Name
JDR RECRUITMENT LIMITED

Related lots

5
Award 6
Id
6
Status
active
Main Procurement Category
services

Items

Item 1
Id
6
Related Lot
6

Additional Classifications

Entry 1
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel
Entry 2
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PPGM-8862-HTPR
Name
Staffline Recruitment (NI) Ltd.

Related lots

6
Award 7
Id
7
Status
active
Main Procurement Category
services

Items

Item 1
Id
7
Related Lot
7

Additional Classifications

Entry 1
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel
Entry 2
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PMMT-1138-JLCL
Name
JDR RECRUITMENT LIMITED

Related lots

7
Award 8
Id
8
Status
active
Main Procurement Category
services

Items

Item 1
Id
8
Related Lot
8

Additional Classifications

Entry 1
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel
Entry 2
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PMMT-1138-JLCL
Name
JDR RECRUITMENT LIMITED

Related lots

8
Award 9
Id
9
Status
active
Main Procurement Category
services

Items

Item 1
Id
9
Related Lot
9

Additional Classifications

Entry 1
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff
Entry 2
Scheme
CPV
Id
79612000
Description
Placement services of office-support personnel

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PMMT-1138-JLCL
Name
JDR RECRUITMENT LIMITED

Related lots

9

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Lot 1 - DfC Administration roles and Corporate Functions
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
1,200,000,000
Amount
1,000,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales.
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html
Entry 2
Id
2
Award ID
2
Title
Lot 2 - Administration roles (excluding DfC) and Corporate Functions
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
360,000,000
Amount
300,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales.
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html
Entry 3
Id
3
Award ID
3
Title
Lot 3 - Professional and Technical Roles
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
48,000,000
Amount
40,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales.
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html
Entry 4
Id
4
Award ID
4
Title
Lot 4 - Environmental, Scientific Services and Medical Roles (excluding OHS medical roles)
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
66,000,000
Amount
55,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales.
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html
Entry 5
Id
5
Award ID
5
Title
Lot 5 - Ancillary and Industrial Roles
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
3,000,000
Amount
2,500,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html
Entry 6
Id
6
Award ID
6
Title
Lot 6 - Legal Roles
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
30,000,000
Amount
25,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales.
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html
Entry 7
Id
7
Award ID
7
Title
Lot 7 - Youth and Social Care Roles
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
3,600,000
Amount
3,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales.
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html
Entry 8
Id
8
Award ID
8
Title
Lot 8 - Finance & Governance Roles
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
15,600,000
Amount
13,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales.
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html
Entry 9
Id
9
Award ID
9
Title
Lot 9 - ICT Roles
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00

Period

Starts
10 Jul 2026, 00:00
Ends
7 Oct 2029, 23:59
Max Extent Date
7 Oct 2034, 23:59

Renewal

Description
There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Value

Including VAT
6,000,000
Amount
5,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1: The Supplier’s response rate to requests and job fill for agency workers within specified timescales.
Description
This KPI assesses the Supplier’s performance in communicating with the Buyer and successfully providing agency workers by the requested fill date. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2: The Supplier’s adherence to completing all relevant compliance checks on agency workers throughout their assignment lifecycle.
Description
This KPI assesses the Supplier’s performance in ensuring that relevant employment checks are completed for each agency worker prior to their taking up post with the Buyer. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3: The Supplier’s accuracy rate for submitted invoices.
Description
This KPI assesses the Supplier’s performance in ensuring all invoices that are submitted for payment are 100% accurate in all fields including PO Number.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI 4: The Supplier’s response and resolution to complaints and issues raised by the Buyer within specified timescales.
Description
This KPI assesses the Supplier’s performance in relation to responding to complaints and issues raised by the Buyer within the allotted times and is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 5
Id
5
Title
KPI 5: The Supplier’s provision of an integrated online IT System to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in relation to the provision of an IT system that at a minimum allows the Buyer to raise booking requests and track the progress of such, agency workers’ timecards to be checked and approved for payment and allows complete and accurate real time management information to be extracted. Performance is measured based on quantitative outputs against predefined targets.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 6
Id
6
Title
KPI 6: The Supplier’s provision of social value to meet the requirements within the contract specification.
Description
This KPI assesses the Supplier’s performance in delivering agreed social value commitments throughout the project lifecycle. Performance is measured based on quantitative and qualitative outputs against the social value targets within the final Social Value Action Plan to be agreed with the Buyer following contract award.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
065202-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Jul 2026, 14:06
Format
text/html

Recorded locations

  • Buyer location · Belfast · UKN06 · BT3 9ED · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 017598-2026Tender notice on Find a Tender ·
  2. 060808-2026Contract award notice on Find a Tender ·
  3. 065202-2026Contract details notice on Find a Tender ·