Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

NHAIS Maintenance and Support

Business Services Organisation ITS · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 11:36.

Opportunity overview

NHAIS (National Health Application and Infrastructure Services) is a national registration system, with the NI NHAIS system recording all patients registered with GP practices, patient transfers, patient deductions, register GPS, maintain GP practice lists, make GP payments, the production of medical cards and provides selection of patients for participation in screening (AAA, Bowel, Breast and Cervical), in Northern Ireland. ​ The NHAIS application requires 3rd party maintenance and support, and this is currently provided by Dedalus through an annual Service Level Agreement. Dedalus took over support from DXC in 2020 and continue to provide that support. Whilst NHAIS is a relatively stable system, as the core registration and management system it provides critical functionality that underpins, supports, and enables the delivery of Health and Social Care services across all sectors of the HSCNI. The criticality of the NHAIS functionality dictates that the NHAIS services cannot be provided without the insurance of having 3rd party support arrangements in place. As such, there is a requirement to ensure continued support to provide a level of insurance for the continued delivery of the NHAIS service from 1st of April 2026.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

DH OPCO UK LTD

Matched by number
Contract value
£700k
Awarded
Not supplied
Contract signed
12 Apr 2026
Including VAT
£840k
Award ID
1
Status
active
Identifier
GB-COH 12888223
Location
Leeds, UKE42, LS1 4BA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DAC20411
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Due to the essential services enabled by the NHAIS system (GP Registrations across Northern Ireland and Cervical Screening) continued support is still required until a replacement has been implemented. NHAIS will be replaced in Phase 2 of the NIDIS Programme. This is not expected to be in place until May 2026 at the earliest, so provision is being sought until end of March 2027, with 2 optional 1 year extensions, to provide contingency. There is currently no date set for a replacement for the Cervical Screening service so contingency is being sought to mitigate for this. Support for NHAIS was managed by NHS England until 2020 when NHAIS was set to be decomissioned across the UK. At this time support for NHAIS in NI was haned to Dedalus, which involved a knowledge transfer. As such, Dedalus are currently the only supplier that are in a position to provide this support.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Business Services Organisation ITS
Id
GB-NHS-PWNJ-1991-NGDW

Identifier

Scheme
GB-NHS
Id
PWNJ-1991-NGDW

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PCQH-8657-NGMT

Address

Street Address
2 Franklin Street
Locality
Belfast
Postal Code
BT2 8DQ
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-NIR
Description
Northern Irish devolved regulations apply
Organisation 2
Name
DH OPCO UK LTD
Id
GB-COH-12888223

Identifier

Scheme
GB-COH
Id
12888223

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGGH-3911-NQJP

Address

Street Address
Suite 2, Riverside Studio, 2 Embankment
Locality
Leeds
Postal Code
LS1 4BA
Country
GB
Country Name
United Kingdom
Region
UKE42

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-12888223
Name
DH OPCO UK LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
13 Apr 2026, 00:00

Period

Starts
14 Apr 2026, 00:00
Ends
31 Mar 2027, 23:59
Max Extent Date
31 Mar 2029, 23:59

Renewal

Description
2 x 1 Year optional extension

Value

Including VAT
840,000
Amount
700,000
Currency
GBP

Documents

Entry 1
Id
040427-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
1 May 2026, 11:51
Format
text/html

Recorded locations

  • Buyer location · Belfast · UKN06 · BT2 8DQ · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 017542-2026Transparency notice on Find a Tender ·
  2. 017553-2026Contract award notice on Find a Tender ·
  3. 040427-2026Contract details notice on Find a Tender ·