Opportunity overview
NWSSP on behalf of Cwm Taf Morgannwg UHB has appointed Care-Com Systems (SW) Ltd to renew its nurse call, affray alarm, and communication systems installed across the following sites: • Princess of Wales Hospital (POW) – Various Wards • Maritime Mental Health Unit • Glanrhyd Medium Secure Unit – Affray Alarm System • Glanrhyd – Appleton Clinic • Glanrhyd – Caswell Clinic Alarm Monitoring System • Dewi Sant Hospital The products are all designed, manufactured, and commissioned by Carecom. These systems operate on a closed protocol architecture, and all firmware, micro controller programming, and communication protocols are the intellectual property of Carecom. As a result, no other provider is able to deliver maintenance, software support, or system upgrades to the equipment installed across these sites. Attempting to engage an alternative supplier for any of the above sites would introduce significant risks to patient safety, system integrity, and operational continuity, as third parties do not have legal or technical access to the proprietary software, diagnostic tools, or configuration environment. Due to this, only the original manufacturer can safely and lawfully provide the required services.
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
Care-Com Systems (SW) Ltd
- Contract value
- £123k
- Awarded
- Not supplied
- Contract signed
- 30 Mar 2026
- Including VAT
- £147.6k
- Award ID
- 1
- Status
- active
- Identifier
- GB-PPON PQMM-9983-YHWG
- Location
- Pontypridd, UKL15, CF37 5BH, United Kingdom
Classification
No classification was supplied.
Lots
- Lot 1Value not stated
Documents and notices
- Contract details notice on Find a TenderOpen source ↗