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PROCUREMENT OPPORTUNITY

Provision of a Digital Inclusion Service

Gloucestershire County Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 18:06.

Opportunity overview

Gloucestershire County Council intends to procure a comprehensive, countywide digital inclusion service to ensure that every resident, regardless of age, income, health status, or location, can participate safely and confidently in an increasingly digital society. This procurement will drive the Council's Digital Infrastructure, Inclusion and Innovation Strategy (DIIIS), which sets a clear vision for a "digitally connected and inclusive Gloucestershire" and commits the authority to targeted skills support through libraries and the VCSE sector. The following link points you to the ProContract procurement portal https://procontract.due-north.com/Opportunities/Index?p=696a9836-1895-e511-8105-000c29c9ba21&v=1

Classification

  • CPV98000000 — Other community, social and personal services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN808177
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Delivery locations

Entry 1
Region
UKK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
The Council wishes to inform current and potential service providers as to its future intentions for the three-year period commencing 1 April 2027 in respect of delivering its Countywide Digital Inclusion Service. This will be an opportunity for those attending to comment on the proposed service delivery. A presentation will be delivered by the Project Team and emailed after the meeting to those attending. It should be noted that the meeting will be recorded to allow the Project Team to fully capture the content of the meeting. Attendance at the meeting is restricted to two representatives from each organisation. Please confirm attendance via email to: digital.connectivity@gloucestershire.gov.uk Detailing: Organisation Name Names and position of those attending Background to Procuring a Countywide Digital Inclusion Service Gloucestershire County Council intends to procure a comprehensive, countywide digital inclusion service to ensure that every resident, regardless of age, income, health status, or location, can participate safely and confidently in an increasingly digital society. This procurement will drive the Council's Digital Infrastructure, Inclusion and Innovation Strategy (DIIIS), which sets a clear vision for a "digitally connected and inclusive Gloucestershire" and commits the authority to targeted skills support through libraries and the VCSE sector. Digital inclusion is not an optional extra; it is foundational to life chances and public value: • Health and well-being: Core NHS services, including appointment booking, repeat prescriptions, and access to personal health records via the NHS App. • Cost of living: Being online helps households compare tariffs, manage finances. • Education and employment: Essential digital skills underpin learning at all ages and are now implicit in most jobs. • Community participation and safety: Digital connectivity supports volunteering, local democracy, social networks, and access to council and partner services. • Why a county wide service: A county wide contract will deliver consistency, value for money, and measurable outcomes across all six districts, while retaining the local flexibility needed to reach those who are least likely to seek help. The model we are commissioning combines a single framework for governance, quality, safeguarding, data standards, and reporting with locally rooted delivery that can adapt to distinct community needs and geographies. Modules for inclusion Within the Service: • Getting Started Online • Navigating the Internet • Staying Safe Online • Communicating Online • Managing Money Online • Accessing Health and Care Services • Employment Skills • Accessibility and Inclusion • Online Council and Government Services • Affordability and Digital Deals • Lifelong Learning Success depends on Trust: The Council is committed to commissioning in a way that leverages the credibility and relationships that VCSE organisations. We will encourage consortia and supply chain models that enable smaller, grassroots providers to participate, and we will expect strong arrangements for volunteer recruitment, training, and support so that community champions can extend reach sustainably.
Due
25 Mar 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
017363-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
26 Feb 2026, 13:56
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Gloucestershire County Council
Id
GB-PPON-PZHT-7473-ZVPN

Identifier

Scheme
GB-PPON
Id
PZHT-7473-ZVPN

Address

Street Address
Shire Hall, Westgate Street
Locality
Gloucester
Postal Code
GL1 2TG
Country
GB
Country Name
United Kingdom
Region
UKK13

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Gloucester · UKK13 · GL1 2TG · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 017363-2026Preliminary market engagement notice on Find a Tender ·