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PROCUREMENT OPPORTUNITY

Extension to Occupancy Monitoring Service

HM Revenue & Customs · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 09:02.

Opportunity overview

This procurement is for a web-based reporting solution to measure and report on desk and room utilisation. It will be provided by a physical sensor recording motion and those sensors then sending this information to the cloud where an agreed set of reports provide the occupancy data. HMRC is looking at options around a strategic solution. However, progress on this solution has been delayed, so a HMRC continuation of this tactical solution in the current 3 sites only for a further 12 months with the option to extend for 12 months if required. HMRC therefore requires OccupEye Gold Level maintenance for the existing estate of sensors across the 3 sites, Dashboard Analytics Hosting and SmartView Cloud Analytics Dashboard access.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

FM:SYSTEMS EUROPE LIMITED

Matched by number
Contract value
£181.4k
Awarded
Not supplied
Contract signed
27 Mar 2026
Including VAT
£217.7k
Award ID
1
Status
active
Identifier
GB-COH 06949218
Location
Sunbury-On-Thames, UKJ25, TW16 5DB, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SR2816178030
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Schedule 5 - 7 (a), (b). Additional or repeat goods, services or works- Goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works. The existing solution, provided by FM Systems, was deployed into HMRC as part of a trial via an MOU with MoJ. A planned strategic solution has been delayed, so estates require a continuation of this tactical solution in the current 3 sites only for a further 12 months with the option to extend for 12 months beyond that. As such HMRC is direct awarding this contract to the incumbent supplier, as the existing hardware installed across 3 separate HMRC offices is compatible only with the incumbent supplier's software. This means that changing suppliers would create disproportionate technical and resource challenges, that would impact business operations and not demonstrate commercial value or provide the most economically advantageous outcome.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
HM Revenue & Customs
Id
GB-PPON-PVMW-8599-JZNJ

Identifier

Scheme
GB-PPON
Id
PVMW-8599-JZNJ

Address

Street Address
100 Parliament Street
Locality
London
Postal Code
SW1A 2BQ
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
FM:SYSTEMS EUROPE LIMITED
Id
GB-COH-06949218

Identifier

Scheme
GB-COH
Id
06949218

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PCYV-1561-RVMQ

Address

Street Address
Security House The Summit
Locality
Sunbury-On-Thames
Postal Code
TW16 5DB
Country
GB
Country Name
United Kingdom
Region
UKJ25

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-06949218
Name
FM:SYSTEMS EUROPE LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Extension to Occupancy Monitoring Service
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
27 Mar 2026, 00:00
No Agreed Metrics Rationale
Not Required.

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2027, 23:59
Max Extent Date
31 Mar 2028, 23:59

Renewal

Description
The Buyer may, at its option and by written agreement with the Supplier, extend the Contract for one period of 12 months.

Value

Including VAT
217,691.76
Amount
181,409.8
Currency
GBP

Documents

Entry 1
Id
029101-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
30 Mar 2026, 13:46
Format
text/html

Recorded locations

  • Buyer location · London · UKI32 · SW1A 2BQ · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 016587-2026Transparency notice on Find a Tender ·
  2. 023511-2026Contract award notice on Find a Tender ·
  3. 029101-2026Contract details notice on Find a Tender ·