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PROCUREMENT OPPORTUNITY

Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support at the Laurels Extra Care Schemes, Armsley, Leeds

Leeds City Council · Contract award notice on Find a Tender

Tender information last checkedLast checked 20 Sept 2026, 07:43.

Opportunity overview

The aim of the Service Specification is to ensure the provision of high quality, outcome-focused services which are safe and that meet the quality outcomes and safeguarding responsibilities of the Council. This will involve working to achieve the agreed outcomes as defined by the Service User, through a person-centred planning approach that puts Service Users and their Carers at the forefront of all decision making. The annual value of the contract is £20, total maximum cost of £100 over the lifetime of the contract. This is a nominal figure that provides direct financial consideration between the Council and the provider as all other service charges are managed directly between the service provider and customer or Leeds City Council acting on behalf of the customer. The estimated annual cost with regards planned care and support based on the winning submission is £559,110.00 (2026/27 rate). Over the lifetime of the contract this equates to approximately £2,795,550.00. This is an estimation and is subject to fluctuation dependent on changes in presented demand and future sector-wide uplift arrangements managed under the Adult Social Care contract fee uplifts.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Comfort Call Ltd

Matched by number
Published award value
£2.8m
Awarded
25 Aug 2026
Award ID
1
Status
pending
Identifier
GB-COH 05763279
Location
Nottingham, UKF14, NG7 2SZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
150
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Leeds City Council
Id
GB-PPON-PJYG-6658-PPMY

Identifier

Scheme
GB-PPON
Id
PJYG-6658-PPMY

Address

Street Address
Civic Hall, Calverley Street
Locality
Leeds
Postal Code
LS1 1UR
Country
GB
Country Name
United Kingdom
Region
UKE42

Contact

Name
John Didi

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Comfort Call Ltd
Id
GB-COH-05763279

Identifier

Scheme
GB-COH
Id
05763279

Address

Street Address
Cardinal House, Abbeyfield Court, Abbeyfield Road,
Locality
Nottingham
Postal Code
NG7 2SZ
Country
GB
Country Name
United Kingdom
Region
UKF14

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support at the Laurels Extra Care Schemes, Armsley, Leeds
Status
pending
Date
26 Aug 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
18 Sept 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKE42
Country
GB
Country Name
United Kingdom

Value

Including VAT
2,795,550
Amount
2,795,550
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-05763279
Name
Comfort Call Ltd

Standstill Period

Ends
29 Sept 2026, 23:59

Contract period

Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2032, 23:59

Renewal

Description
Up to a maximum period of 24 months in any combination

Related lots

1

Documents

Entry 1
Id
088502-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
18 Sept 2026, 10:04
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
30 Sept 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Leeds · UKE42 · LS1 1UR · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 015561-2026Pipeline notice on Find a Tender ·
  2. 045764-2026Tender notice on Find a Tender ·
  3. 088502-2026Contract award notice on Find a Tender ·